About Us

Stags' Leap Winery is one of Napa Valley's most historic estates, founded in 1893 and the original inspiration for the Stags Leap District AVA. Known for elegant Cabernet Sauvignon, expressive Petite Sirah, and beautifully balanced Chardonnay, the winery is steeped in legend-from prohibition-era parties to ghost stories whispered through the halls of its 19th-century Manor House. Our label features the iconic leaping stag, a symbol of elegance and resilience that reflects both the land and the wines. Today, we honor that legacy with wines that balance power and finesse-crafted with restraint, character, and a touch of mystery.

About the Role

The Tasting Room Support Associate is s a key operational role in ensuring the tasting room runs efficiently, smoothly, and in alignment with the winery's hospitality standards. This position supports the guest-facing team by preparing spaces, restocking products, maintaining cleanliness, organizing supplies, and assisting with behind-the-scenes logistics. By providing reliable operational support, the Tasting Room Support Associate enables the hospitality team to deliver exceptional guest experiences and maintain a polished, professional tasting environment.

Key Responsibilities

•  Prepare tasting spaces for daily service, including setup of glassware, water stations, menus, and supplies

•  Maintain clean and organized work areas (bars, tables, guest spaces, polishing stations, restrooms, stock rooms)

•  Restock wines, merchandise, glassware, and guest supplies throughout the day

•  Assist with back-of-house support such as polishing glassware, dishwashing, and replenishing tools/equipment

•  Ensure proper storage, organization, and rotation of product (wine, merchandise, culinary elements if applicable)

•  Support hospitality team with running bottles, carrying out purchases, and packaging wine orders

•  Assist with trash, recycling, and bussing to ensure a tidy and welcoming guest environment

•  Provide support during events, club gatherings, and VIP experiences with setup, service flow, and breakdown

•  Follow all safety, sanitation, and compliance procedures

•  Collaborate with team members to ensure smooth operations and exceptional guest service

About you

•  Strong work ethic with the ability to stay organized and prioritize tasks

•  Comfortable working in a fast-paced environment with frequent physical tasks

•  Professional, positive, and team-oriented demeanor

•  Reliable, punctual, and willing to support weekends, holidays, and events

•  Strong attention to cleanliness, detail, and presentation standards

•  Basic knowledge of or interest in wine and hospitality (training provided)

•  Must be 21+ years old

Why you'll love it here

Benefits depend on your work category and may include
* Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays. Plus, a "TWE4ME Day" - a day to spend however you choose!
* Paid Parental & Caregiver Leave: Generous time off for life's big moments.
* Volunteer Days: Get paid to give back-2 full days each year!
* Flexible Work Options: Find your flex-hybrid and custom schedules available for certain roles.
* Wellbeing First: Medical, dental, vision, free mental health support, and an award-winning wellness program.
* 401(k) with Company Match: 100% vested from day one. Regular Full and Part-Time employees are eligible after 60 days of employment.
* Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays.
* Wine Perks & Discounts: Enjoy exclusive employee pricing on the world's best wines, plus receive a generous product allowance.
* Recognition & Rewards: Celebrate wins and earn fun rewards.

It takes all varietals

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected characteristic. If you require assistance or accommodation during the application process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

Apply Today

Base pay: Hourly rate ranges from $18 to $22 per hour, based on experience, skills, role scope, location, and business needs.
Incentive pay: Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP), offering variable compensation based on site performance. Incentive pay is not guaranteed.
Estimated on-target earnings: $19.57 to $24.33 per hour, based on base pay plus target DSIP at target performance (where applicable). Actual earnings vary based on site performance, hours worked, and role classification.
Tips: Tips are paid by customers and vary by location, shift, and customer volume. Tips are not guaranteed. Based on historical experience in some locations/shifts, tips have at times added approximately 25% above base pay for some employees.