Bledsoe Wine Estates is a Northwest family of wineries founded by Drew and Maura Bledsoe, who returned to Drew’s hometown, after he retired from a long career as an NFL quarterback, to apply their values, leadership skills and work ethic to the business of wine. Led by Josh McDaniels, our team crafts some of the finest wines in America under three unique, but also uniquely related, brands. Characterized by elegance and complexity, and in many cases the products of groundbreaking innovation, these wines are exemplary expressions of local terroir that have garnered international acclaim.
If interested in joining a team that doesn’t play for second, embraces risk as a welcome by product of innovation in our daily pursuit of greatness, and knows how to have a good time along the way, we’d love to hear from you.

Overview
We are seeking a confident, organized, and highly accountable Hospitality Manager to lead operations across our Oregon and Walla Walla tasting rooms at Bledsoe Wine Estates. This role oversees five properties and is responsible for ensuring operational excellence, consistent execution, and strong team performance across all locations.
The ideal candidate is a strong leader who sets clear expectations, drives accountability, and keeps the team aligned on priorities. This is not just a hospitality role — it’s a management role for someone who can lead with clarity, follow through on commitments, and ensure that every location is operating at its highest standard.
This position reports directly to the VP of Sales & Marketing and works closely with the Digital Sales Manager, Events Manager, and Marketing Team to ensure all aspects of guest experience and sales execution align with company goals.
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Key Responsibilities
Leadership & Accountability
•  Provide strong, consistent leadership for tasting room managers and teams across all five properties.
•  Set clear expectations, hold team members accountable for results, and ensure follow-through on deliverables.
•  Create structure — establishing clear processes, communication cadences, and performance standards.
•  Address issues directly and professionally; foster a culture where feedback and accountability are expected and respected.
•  Support and coach tasting room managers on decision-making, prioritization, and managing their own teams effectively.
Operational Management
•  Oversee day-to-day tasting room operations, staffing, scheduling, and compliance.
•  Ensure each property maintains brand standards, cleanliness, and readiness for guests.
•  Monitor sales performance, club conversion, and labor costs — ensuring each location meets financial targets.
•  Partner with the Events Manager on execution of private events and onsite experiences.
•  Standardize SOPs across all tasting rooms to maintain consistency and efficiency.
Sales & Performance
•  Ensure tasting room teams meet DTC revenue, club signup, and conversion goals.
•  Partner with the Digital Sales Manager to align outbound and in-person sales strategies.
•  Review sales reports regularly, identifying trends, opportunities, and underperformance.
•  Recognize top performers and address underperformance promptly and directly.
Communication & Coordination
•  Serve as the primary link between tasting rooms and the VP of Sales & Marketing — ensuring priorities are understood and executed.
•  Lead regular cross-location check-ins to maintain alignment on sales, service, and operational goals.
•  Maintain strong collaboration with other departments while ensuring hospitality operations stay focused and efficient.
Other Duties
•  Support company events, allocation weekends, and key releases.
•  Travel quarterly between Oregon and Walla Walla to stay connected with teams and ensure accountability.
•  Be available for weekend, evening, or holiday coverage when business needs require.
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Qualifications
•  Minimum 5 years of management experience in wine, hospitality, or another high-performing service or sales environment.
•  Proven ability to lead through structure, accountability, and consistent follow-through.
•  Strong operational background — capable of managing multiple properties and priorities simultaneously.
•  Skilled communicator who can deliver direct feedback with clarity and professionalism.
•  Experience with POS and CRM systems.
•  Comfortable balancing leadership, data analysis, and hands-on operational work.
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Personal Attributes
•  Direct and dependable — delivers on promises, holds others to the same standard.
•  Calm under pressure — steady and composed when managing competing priorities.
•  Structured and organized — thrives on clarity, systems, and process.
•  Confident communicator — not afraid to have tough conversations when needed.
•  Team-focused — builds alignment while maintaining accountability.
•  Results-driven — focused on execution, improvement, and measurable outcomes.