Job Summary:
River Road Family Vineyards and Winery is dedicated to building a culture of diversity, equity, and inclusion. We recognize that everyone brings unique perspectives and talents to our team, and we are committed to creating an inclusive environment where everyone feels welcomed and respected. We are seeking a dependable, organized, and proactive Office & Production Assistant to join our team. This hybrid role supports both administrative operations and hands-on winery production activities. The ideal candidate is adaptable, detail-oriented, and comfortable balancing clerical duties with physical tasks such as assisting with bottling, packaging, and event setup.

Key Responsibilities
Office Maintenance:
o Ensure the office remains clean and organized by performing light cleaning duties, such as tidying workspaces, restocking supplies, and maintaining common areas.
o Assist with general upkeep, such as sweeping, emptying trash, and ensuring a welcoming environment.
Administrative Support:
o Answer incoming phone calls professionally and route them to the appropriate team member or department.
o Take and relay messages accurately and promptly.
o Manage filing, data entry, and other clerical tasks as needed.
Errands and Supplies:
o Pick up and deliver items as needed, such as office supplies or documents.
o Maintain inventory of office supplies and alert the appropriate person when replenishment is needed.
Customer Service:
o Greet visitors and clients warmly, ensuring they feel welcomed and directed to the appropriate person or area.
o Respond to general inquiries via phone or email in a timely and professional manner.
Production and Operations Assistance:
o Assist with winery production tasks such as packing bottles of wine, assembling cases, and preparing orders for shipment.
o Help organize and stage packaging materials and supplies for efficient production flow.
o Support warehouse organization and inventory management, including labeling, stacking, and maintaining cleanliness in production areas.
o Assist with receiving and unpacking deliveries.
o Ensure all work areas are safe, clean, and compliant with safety standards.
o Working with compliance specialist on labels.
Event and Hospitality Support
o Assist with event setup and teardown, including arranging tables, chairs, and wine displays.
o Provide on-site support during winery events as needed.
o Collaborate with team members to ensure a seamless and welcoming environment.

Qualifications:
•  High school diploma or equivalent.
•  Bachelors degree preferred.
•  Strong organizational skills and attention to detail.
•  Ability to multitask and prioritize tasks effectively.
•  Excellent verbal and written communication skills.
•  Proficiency with basic office equipment (e.g., phones, printers, and computers).
•  Ability to lift and carry up to 40 lbs. on your own.
•  Previous office experience is a plus but not required.
•  Previous winery experience required.