Boldly Cultivating (youtube.com)

About Us

Treasury Wine Estates (TWE) is one of the world's largest wine companies and we are proud of our portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE, we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched and joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands, click here.

Are you passionate about creating unforgettable guest experiences in the heart of Napa Valley? Beringer Vineyards is seeking an energetic and inspiring Assistant Hospitality Manager (AHM) to lead our hospitality team and elevate our tasting room and tour offerings.

About the Role

As a front-line leader, you'll drive sales, coach a high-performing team, and ensure every guest feels treasured. This is a full-time, exempt role based in St. Helena, CA, offering the opportunity to shape one of Napa's most iconic wine destinations.

Responsibilities:
* Oversee daily operations of the Tasting Room & Gift Shop, ensuring exceptional guest service and sales performance
* Onboard and implement comprehensive training programs to enhance sales team performance and product knowledge.
* Inspire and motivate team members to achieve and exceed sales targets through strategic guidance and support.
* Innovate and expand tour and tastings to meet visitor engagement goals
* Lead onboarding and training programs to build a knowledgeable, guest-focused team
* Manage staffing, scheduling, and performance reviews for up to 20 direct reports
* Develop and implement creative outreach strategies to attract new guest and build lasting relationships
* Serve as Manager on Duty, handling banking, POS operations, and daily logistics
* Ensure compliance with safety, beverage service, and food handling standards
* Support special events and act as an ambassador for the Beringer brand

About You:
* You have 4+ years of direct-to-consumer sales and/or customer service experience, ideally in wine or hospitality
* You've led and coached teams of 15+ employees, driving results and fostering a positive culture
* You're confident in sales strategy, wine club conversion, and delivering luxury guest experiences
* You're tech-savvy with tools like Shopify, Bloom, Gorgias, TOCK and Microsoft Office
* You're a strong communicator with excellent organizational skills and a calm, professional demeanor
* You're flexible - available to work weekends, holidays, and occasional travel
* You're passionate about wine, knowledgeable about Napa Valley, and eager to grow with the company
* You're at least 21 years old and able to lift up to 40 pounds

Ready to lead with authenticity, accountability, and innovation? Apply now and help us create memorable moments at Beringer Vineyards.

Why you'll love it here:
* Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.
* We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
* Enjoy the world's most desirable wines through our generous employee product allowance
* Competitive benefits package including: Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
* Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!

We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here.

It takes all varietals!

At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

Apply Today!

We do move quickly at TWE and continually review applications, so if you don't want to miss out, please apply today!

Pay Transparency Disclosure: The base pay range offered for this position is $69,000 to $75,000 per year and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Treasury reserves the right to modify the range in the future.