As a Tasting Room Host, you are the face of Rodney Strong Wine Estates, entrusted with creating an elevated, memorable, and seamless guest experience that reflects the luxury and heritage of our brand. You will embody the art of hospitality by welcoming guests with warmth, guiding them through curated wine tastings, and weaving the story of our estate into every interaction. With a passion for service and an eye for detail, you will ensure that every guest leaves with a sense of connection, delight, and discovery.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
•  Welcome guests with genuine warmth, anticipating their needs and providing a tasting journey that highlights the artistry of our wines.
•  Conduct consumer and VIP tours of various sizes.
•  Encourage and complete on-site retail sales of wine and gift items.
•  Promote Wine Club memberships to guests and process club sign-ups.
•  Assist tasting room/hospitality managers, events managers, and other staff in special projects as needed.
•  Assist customers with purchases.
•  Assist with off-site tastings and winery events when needed.
•  Perform various duties such as washing and stocking glasses, dusting, stocking wine and gift items, completing general clean-up of all guest areas
and Tax Paid throughout the day. This can include monitoring the tasting room, restrooms and all public areas.
•  Maintain a clean and safe work environment including strict adherence to all company safety rules and regulations.
•  Assist with special events.
•  Other duties may be assigned when needed.

REQUIRED SKILLS & EXPERIENCE:
•  High school diploma or general education degree (GED); or two years related experience and/or training; or equivalent combination of education and experience
•  Wine knowledge and previous restaurant experience desired.
•  Computer literate: Microsoft Office and Wine Direct system a plus.
•  Ability to multi-task in a rapid and fast paced environment.
•  Flexible schedule for extended hours and weekend work.
•  Must be able to lift and carry up to 50lbs.
•  Must be 21 years of age.

PHYSICAL DEMANDS / WORK ENVIRONMENT:
This job requires working in both indoor, outdoor, cold and warm environments. Also, standing for long periods of time and other physical demands are listed below.

PHYSICAL DEMANDS:
Stand C
Walk F
Sit O
Handling C
Reach Outward C
Reach Above Shoulder O
Climb O
Crawl O
Squat or Kneel O
Bend F

Lift/Carry
10 lbs. or less F
11-20 lbs. F
21-50 lbs. F
51-100 lbs. O
Over 100 lbs. O

Push/Pull
12 lbs.or less O
13-25 lbs. O
26-40 lbs. O
41-100 lbs. N

C Constantly Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
F Frequently Occupation requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)
O Occasionally Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
N Not Applicable Activity is not applicable to this occupation