Join the Shadybrook Estate Team: Where Hospitality Meets Adventure in Napa Valley!

Are you ready to be part of something truly extraordinary? Shadybrook Estate is more than just a family-owned, boutique winery—it’s a destination where passion, creativity, and hospitality come together to create unforgettable experiences in the heart of Napa Valley’s Coombsville AVA.

Our estate is a playground for wine lovers and adventurers alike, offering a stunning variety of tasting and event spaces. Imagine welcoming guests into our dramatic 16,000 sq. ft. wine cave, hosting wine club members on the Grand Terrace with sweeping vineyard views or conducting private tastings in our cabanas at The Overlook. From our winery garden to our gourmet culinary kitchen, every corner of Shadybrook Estate is designed to inspire and delight.

But the experience doesn’t stop at the glass. Guests are drawn to our property not only for our exceptional wines, but also for the unique adventures we offer—like scenic Napa Valley Trail Rides through the vineyard and dressage clinics at the renowned Alko Equestrian Center, both right here on our grounds.

As we continue to grow and innovate, we’re looking for a passionate hospitality professional to join our dynamic team. This is your chance to play a key role in elevating our guest experiences, and helping us set new standards for excellence in one of the world’s most prestigious wine regions.

If you thrive in a creative, fast-paced environment and are excited by the idea of crafting memorable moments for guests from around the globe, we want to meet you! Join us at Shadybrook Estate and be part of a team that’s dedicated to making every visit magical—on horseback, in the tasting room, and beyond.

FULL AND PART-TIME POSITIONS AVAILABLE. *Please indicate if you are looking for full-time or part-time on your cover letter.

Job Responsibilities:
•  Provide the highest level of customer service to all visitors.
•  Opening and closing of our winery tasting and event spaces.
•  Maintain a friendly, warm, and clean tasting room environment.
•  Stay up to date on Estate and Napa Valley wines, region, and wine production to share with guests.
•  Provide a unique and educational experience to all visitors.
•  Contributes to winery sales and wine club sign-up goals.
•  Coordinate with management to efficiently host visitors and multiple groups.
•  Be aware of and promote current events to the tasting room visitors.
•  Assist with winery events as needed.
•  Assist in answering winery phones and booking winery reservations.
•  Stay up to date on experiences at the winery and share that information with guests.
•  Establish relationships with clientele to help maintain referrals and repeat business.
•  Support Managers with assignments as needed.
•  Support fellow hospitality team members to provide the best level of customer experience.
•  Assist with inventory and restocking.
•  Curate and maintain relationships with referral sources.

Job Requirements:
•  Excellent customer service skills and attention to detail
•  Professional attitude and a strong work ethic
•  Energetic and personable with guests
•  Tasting room and POS experience
•  2 years of hospitality/sales experience
•  Possess a strong knowledge of wine
•  Commerce7 and TOCK winery software knowledge a plus
•  Ability to multi-task and prioritize in a quick-moving environment
•  must be 21 years of age or older
•  must be able to lift to 50lbs.
•  Ability to stand for long periods of time
•  Available to work nights, weekends, some holidays and have a flexible schedule

Full-time Benefits:
Sales and wine club commission
Opportunity for gratuity
Medical, Dental, and Vision
401k plus match
Wine Allocation
Vacation time accrued