You enjoy being a You want to be part of creating something unique, (not sure exactly what you want to say here) and want to be part of a small, family owned and operated winery operation with big ideas and a grand vision. You have a passion for wine, for Sonoma County and a love for working with guests as well as working behind the scenes. You’re detail oriented, organized, articulate, motivated, with an engaging personality, a sense of humor, sense of adventure and enjoy a positive and fun work environment. If this is you, we want to meet you!

Duties Include:
•  Assist the Hospitality Manager with a variety of Hospitality related tasks in a private guest, luxury environment.
•  Assist with set up and tear down of guest experiences, including lunches and estate cottage stays.
•  Provide guests an extraordinary experience.
•  Consistently deliver outstanding customer service in person, over the phone and via email.
•  Provide a personal, intimate one-of-a-kind experience centered on wine, food, fun, and education.
•  Connect and engage with guests from all walks of life the moment they contact us.
•  Have a flexible, accommodating and guest-centric attitude.
•  Build and maintain long-term guest relationships.
•  Assist with scheduling shipments to be picked up as needed.
•  Assist with packing shipments & inventory
•  Provide a consistent feedback loop from guests to management
•  Be able to work a flexible schedule, including weekends, some evenings and holidays.

The ideal candidate will have the following qualities:
•  A positive, enthusiastic team player with excellent communication skills, dynamic personality and superior customer service acumen.
•  Must be genuine, honest, and sincere and willing to make each guest feel special.
•  Self confidence, comfortable around all guest types and with an ability to relate to all guests, ask for the sale and build long-term relationships.
•  Able to empathize with and recognize a guest’s interests and buying signals.
•  Consistently able to maintain enthusiasm and project a positive image.
•  Ability to host guests and produce results with minimal supervision.
•  Excellent organization, problem solving, multi-tasking and interpersonal skills required.
•  Have an interest in and high capacity for seeing what is needed and learning new things.
•  Ability to lift up to 45lbs and stand or sit for long periods of time.
•  Previous experience or knowledge of a CRM system is a plus.
•  Strong attention to detail, producing a high level of accurate results.
•  Wine & food knowledge preferred, wine and food interest required.

Must be at least 21 years of age.
Salary Information: Competitive hourly commensurate with experience.
This is a part time position

About us:
Based just outside of Geyserville, Calif., Blue Rock Vineyard is a historic, 100 acre private estate that feels more Tuscany than California. We are a by-appointment winery with a robust food program and an estate home. 40 acres planted to Cabernet, Merlot, Malbec, Cabernet Franc, Petit Verdot and Syrah. A second vineyard in the Petaluma Gap is planted to Sauvignon Blanc, Viognier, Semillon, Chardonnay and Pinot Noir.