ABOUT US
Pellegrini-Olivet Lane is a luxury brand estate family vineyard & winery, based in the heart of the Russian River Valley. The Pellegrini family are California wine pioneers, having been associated with every tier of the wine business since 1925 — as producers, grape sellers, importers, and wholesale distributors. Planted in 1975, our estate vineyard Olivet Lane has the distinction of being among the earliest plantings of Pinot Noir and Chardonnay in California and is recognized as one of the oldest producing Pinot Noir vines in Sonoma County. In addition to our tasting room and gardens, we also host private events & weddings. For more on us, please visit: pellegrinisonoma.com/aboutus

POSITION DESCRIPTION
We are seeking an enthusiastic, people-focused Tasting Room Associate to host visitors & guests. This position is part-time (2-3 days a week), with additional growth opportunities available for the right candidate. Our ideal candidate is passionate about wine, displays an extraordinary level of customer service, and creates a positive guest experience at all points of contact. Lead in example for high-touch service, customer engagement, guiding customer experience, and conversion to sale and upselling. Communicate with guests effectively about the winemaking process, as well as be comfortable leading public tours and hosting large groups. There are additional opportunities to represent the winery at special events on and offsite, as needed. POS, WineDirect, Tock experience a plus. If you love food, wine, and people, we want to meet you. Wine knowledge is appreciated, though we can provide that education for those who are looking to start their career in the wine industry.

We are a small team that works closely with the winemaking team and owners. Let us know what your Sonoma County story is. Most importantly, we’d like to know more about you — your special skill sets & what your ideal work situation would be. This position is perfect for a motivated and collaborative individual who values our legacy and is ambitious enough to create one of their own.

DUTIES AND RESPONSIBILITIES:
•  Meet visitors, guide them through tastings, lunches, and tours.
•  Sell wine and wine club memberships.
•  Cultivate relationships with high-value customers.
•  Increase customer acquisition and retention.
•  Be a brand ambassador for Pellegrini, on and offsite.
•  Ring in orders, answer phone and emails.
•  Maintain & update reservation calendar on Tock.
•  Organize & clean service items. Glasses, serving trays, chairs, décor etc.
•  Set up the tasting room, patio, and garden seating daily.
•  Assist with restocking, inventory, wine packing, and upkeep.
•  Assist with setting and serving for private events.
•  Follow company policies and procedures.

QUALIFICATIONS:
•  21+ years of age.
•  Able to lift 50lbs (case of wine).
•  Experience in retail sales, restaurants, events or a similar hospitality setting.
•  Wine industry and/or tasting room experience is welcome but not required.
•  Computer proficient: Mostly Mac.
•  Available to work weekends, some holidays, and possible evenings for events.
•  You have a knack for selling without being pushy.
•  Knowledgeable about Russian River Valley AVA & Sonoma County.
•  Excellent communication skills.
•  Organized, detail-oriented & clean.
•  Comfortable working independently, as needed.
•  Self-motivated, confident, decisive and collaborative in approach.
•  Calm, cool and collected throughout hospitality service.
•  Good teammate – willing to help to get the job done.


ADDITIONAL INFORMATION:
•  Part Time (2-3 days a week)
•  Competitive hourly wage ($22-26 DOE) + commission, bonuses, and tips.
•  Start date: Immediate