Grgich Hills Estate was founded in 1977 by Miljenko "Mike" Grgich and Austin Hills, of the Hills Bros. coffee company, after the Chateau Montelena Chardonnay Mike crafted won the now famous 1976 Paris Tasting, beating the best wines of France. Grgich Hills Estate remains family-owned and operated, practicing the art of winemaking by crafting food-friendly, balanced, and elegant wines. We farm our five certified organic estate vineyards without artificial pesticides or herbicides, rely on wild yeast fermentation, and use our passion and art to handcraft our award-winning wines.
We are dedicated to quality and maintaining a safe, friendly, healthy environment to ensure employee well-being by building loyalty, pride, trust, and mutual respect. Our values come from Mike Grgich, who his father told to: "Every day do your best, learn something new, and make a friend." We all live these values every day, personally, professionally, and passionately. As the successful candidate, this is your opportunity to contribute to a quality-driven, customer-oriented winery and be part of the commitment to excellence that Grgich Hills Estates strives to achieve.
SUMMARY
Greet customers as they come into the winery. Set up and clear items for excellent customer service in multiple spaces. Complete opening and closing procedures. Remove used tableware between experiences. Assist with other daily tasks in the tasting room.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Obtain service area assignments at the beginning of each shift.
Greet guests as they are seated and bring water to the table if it is not already there.
Remove used tableware between experiences.
Clear tables after guests. Please take tableware to the dish room and place silverware, dishes, glassware, etc., in the right areas for washing.
Between experiences, promptly clean tables and chairs.
Check the floor and clean as required. Reset and arrange the tabletop if needed.
Respond appropriately to guest requests. Communicate guest requests to the wine educator as needed.
Wash and buff glassware as needed.
Assist wine educator with food delivery, especially with large parties and during peak periods.
Thank guests as they are leaving.
Other duties as assigned.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand for the entire shift; bending, turning, reaching, etc., is constant; use hands to finger, wrists, arms, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is often required to stand and walk on stairs, concrete, grass, and kitchen where floors may be slippery, hot ovens and surfaces, etc. The employee must regularly lift and/or move up to 50 pounds.
QUALIFICATIONS
No previous restaurant or winery experience is required.
Have excellent customer service.
Be able to lift, reach, bend, and stoop.
Be able to work in a standing position for extended periods (up to 8 hours).
SKILLS
Multitasking
Attention to detail
Positive attitude
Able to lift 50 lbs.
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