This role serves as primarily a floor management role for our tasting room. We have a strong preference for someone with a food service background in an upscale environment.

Responsibilities:
•  Responsible for the operations and performance of the tasting room.
•  Responsible for the management and well-being of our tasting room employees, including associates, servers, bussers, and cleaning staff.
•  Responsible for opening and/or closing location, including locking and unlocking, setting alarms, and ensuring everyone is off property.
More specific tasks/roles:
•  Must have prior restaurant experience, preferably in a fine dining or upscale full service environment.
•  Lead all tasting room and restaurant staff, and demonstrate professionalism at all times.
•  Manage the maintenance of the tasting room in terms of wine inventory, functioning systems, and overall look & feel.
•  Responsible for staffing tasting room sections and understanding overall scheduling procedures of staff.
•  Responsible for networking and participating in the wine community as a brand ambassador of Roblar and to identify individuals that could be a good fit for the Company.
•  Assisting with onboarding and training any new staff.
•  Having a thorough understanding of the POS software.
•  Assisting with cash handling, including deposits and handling change.
•  Foster relationships with tasting room staff, communicating important items to them from daily notes to overall sales performance.
•  Assist with answering inquiries relating to tasting room and tasting room events via company emails, as well as assisting with responding promptly to phone messages and other inquiries.
•  Respond to and follow-up on outreach from guests who have visited our tasting room (i.e. questions about wines, refunds, experiences, etc.)
•  Keep supplies up to date.
•  Constantly be thinking about new and exciting ways to improve and stay ahead of the curve.
Job Type: Full-time
Pay: $24-26/hour depending on experience level, plus sales and club commissions
Benefits:
•  Medical, dental and vision insurance, per the Company Policy
•  Sick time, per the Company Policy
•  Vacation time, per the Company Policy
•  Paid holidays, per the Company Policy
•  Employee discount and additional perks
•  Paid training
•  Optional CalSavers savings program