Grassini Family Vineyards, an award-winning estate vineyard located in the heart of Santa Ynez, is seeking a motivated, intelligent, friendly, and reliable Sales & Hospitality Associate to join our dynamic team. This position is ideal for a professional, responsible wine lover with a passion for providing memorable guest experiences and a talent for sales and hospitality.

We craft small-lot, estate-grown wines with a strong sense of place and purpose. As a front-line ambassador of our brand, you'll help us share our story and passion with every guest who walks through the door. This is a part-time position, with the potential to transition into a full-time role.

POSITION SUMMARY:

The Sales & Hospitality Associate is responsible for creating a welcoming, educational, and sales-driven environment at our Estate. This role involves conducting guided tastings, promoting wine sales and club memberships, and ensuring a high standard of hospitality and operational excellence.

KEY RESPONSIBILITIES:

Guest Relations & Hospitality:

•  Warmly greet and host guests, ensuring a friendly and professional first impression.
•  Conduct engaging semi-private and private wine tastings that reflect our brand values and philosophy.
•  Educate guests about our wine portfolio, estate vineyard, and sustainable farming practices.
•  Maintain a clean, organized, and welcoming tasting area.

Sales & Wine Club Engagement:

•  Guide guests through our portfolio, making personalized wine recommendations to drive sales.
•  Promote and enroll guests into our wine club, clearly articulating its benefits and fostering long-term relationships.
•  Consistently meet or exceed monthly sales and wine club membership goals.

Daily Operations:

•  Operate the Commerce7 point-of-sale system with accuracy and confidence.
•  Process purchases, shipping orders, and customer information updates efficiently.
•  Stock wines, merchandise, and marketing materials, ensuring proper inventory levels.
•  Execute end-of-day cleaning and organization.

Additional Duties:

•  Anticipate and respond to guest needs with professionalism and efficiency.
•  Host private events, tours, and special tastings that showcase our handcrafted wines and vineyard story.

QUALIFICATIONS:

•  Passion for wine and enthusiasm for sharing that passion with others.
•  Prior tasting room, retail, or hospitality experience strongly preferred.
•  Excellent interpersonal and communication skills with a team-oriented mindset.
•  Sales-driven with a strong understanding of customer service.
•  Must be at least 21 years of age.
•  Ability to stand for extended periods and lift up to 40 lbs.