Winebusiness.com - Homepage for the Wine Industry
Created and Managed by Wine Business

winejobs > job details

Auteur Wine Professionals

Auteur Wines

Healdsburg + Sonoma, CA

Job Description:

Auteur is a vintner-owned winery specializing in premium Pinot and Chardonnay. We are looking for enthusiastic & dynamic wine professionals to join our team. We pride ourselves on delivering exceptional experiences that highlight the unique characteristics of our site-driven wines and believe in creating memorable moments for our guests. We have incredible opportunities to be part of our multi-faceted team and we look forward to welcoming new team members who are dedicated to excellence in wine hospitality.

Two Current Opportunities:

- Full-Time Hospitality Lead at our brand new, luxurious hospitality space near Healdsburg set to open in April!
- Full-Time or Part-Time Wine Education and Hospitality Ambassador: Part-time, 3 days a week hosting at our charming 1915 bungalow in downtown Sonoma. Or if FT is desired, 3 days will be at the Sonoma Bungalow and 2 days will be at the Russian River Estate.


Essential Wine Hospitality Responsibilities:
- Welcome and host guests for reserve tasting experiences, ensuring a positive and professional representation of our brand and story in an authentic and engaging narrative.
- Develop long-term client relations that lead to on-premise sales and wine club memberships.
- Creative communications skills with focus on the guests experience and high level of wine service.
- Maintain a welcoming guest experience in our new hospitality space, including opening preparations and outdoor seating arrangements.
- Schedule appointments on a shared team calendar and actively assist with incoming communications through phone, email, and reservation systems.
- Accurately enter orders into our POS system (experience with Commerce 7, Tock and Wineshipping are a plus) and follow the sales cycle through fulfillment and delivery,
maintaining effective communication with clients before and after appointments.
- Prepare tasting experiences by generating menus, setting up wines and stemware, and collaborating with team members to ensure a welcoming environment.
- Assist management with winery projects, community outreach, and participate in offsite tastings and events as needed.
- Polishing stemware, stocking inventory and keeping eye on property maintenance, working with bussing staff on weekends and high season.

Lead Position is all the above, plus:
Collaborate and help execute events
Manage team schedules
Be the point person for employees and problem solve
Conduct morning team gatherings to strategize daily goals
Inventory management


Qualifications and Skills:
- Must be 21 years of age.
- 2+ years experience in premium wine hospitality, wine production or high-end restaurant service preferred.
- Strong knowledge and passion for wine.
- Excellent oral and written communication skills.
- Self-driven with the ability to work effectively both as a team and self-started to work independently to drive visitorship.
- Sales-oriented mindset with the ability to read your audience and tailor experiences to fit client expectations.
- Professional appearance with an enthusiastic personality.


- Must be able to lift and carry up to 50 lbs and be comfortable standing and moving for extended periods in variable temperatures. 50% work is outdoor service.
- Proficient in computer systems; experience with Tock, C7, WineShipping and is a plus.
- Ability to multitask in a high volume, fast-paced environment without compromising exceptional customer service.
- Flexible availability to work varied schedules, including weekends and some holidays.

Compensation and Benefits: Committed to offering livable wages above industry standards, including hourly wages, plus sales commissions and gratuities and benefits.

If you are a passionate wine professional ready to join a committed and growing team, we encourage you to apply and share in our journey of excellence!

Create a Job Alert

Receive an email alert when similar new jobs are posted. It's free, fast and easy.

Create Alert

Additional Information:

Job Posted:
Wednesday, April 30th
Type of Work:
Full Time
Job Level:
Mid-Level
Compensation:
$‌24.OO ‍−‌ $27.OO Gratuities + Commission + Benefits