About us

Frank Family Vineyards, a Treasury Americas ("TWE") company, is a Ultra-Premium Napa Valley winery, housed in Napa Valley's historic Larkmead Winery where we hand craft wines that live up to the heritage of the land. Our tasting room, voted "Best Napa Winery" by the Bay Area A-List seven years in a row welcomes guests year round.


About the role

The iconic and beautiful Frank Family Vineyards in Calistoga, California is looking for talented and customer service-oriented individuals to join our tasting room and retail stores. As a Seasonal Tasting Room Associate, you will have the opportunity to join a great team that is constantly driving sales and building relationships through our tasting room experience. Wine experience is much appreciated but can be taught for those that are looking to start their career in the wine industry!

Responsibilities
* Set-up and host wine tastings and tours for guests
* Provide world class customer service to site visitors
* Assist in events, private dinners and various site activities
* Assist with restocking, inventory, wine packing and floor upkeep
* Register operations, retail sales and wine club promotions
* Follow site policies and procedures.
* Complete projects and other duties as directed by Retail Sales Manager.

About you
* You must be 21 years of age
* You have some experience in retail sales or a similar hospitality setting
* Exemplary customer service skills required
* You have strong presentation skills with the ability to relay knowledge of wines and wine production
* You are dynamic with a positive attitude
* You have a clean professional appearance, and you excel at teamwork and interactions
* Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
* Must be able to lift 50 lbs. (a case of wine)
* Wine industry and/or tasting room experience is highly desired but not required
* This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings

Culture

We bring our whole selves, we're courageous and we deliver together - that's our DNA. We're a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We're definitely "glass half full" people and see challenges as opportunities and move with pace to achieve our goals.

If you're ready to help us be the world's most admired premium wine company, please apply now!

Inclusion and Diversity

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

How to apply

We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply to this requisition today or send your resume & cover letter directly to vraya@frankfamilyvineyards.com.

Pay Transparency Disclosure: The base pay range offered for this position is $21-$26 per hour. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of Calistoga CA. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.