The Tasting Room Associate role is responsible for efficiently and effectively promoting the sale of wine and non-wine products through providing consumers with a meaningful wine tasting and experience. All efforts are focused on attaining monthly sales goals while providing gracious hospitality to all guests.

Qualifications
•  Love and enthusiasm for all things Wine (Essential)
•  Positive Outgoing Attitude (required and necessary)
•  Passion for Giving Great Hospitality (required and necessary)
•  Tasting Room Experience (preferred)
•  Retail Sales (preferred)
•  Restaurant Experience (preferred)

Responsibilities
•  Greets all visitors to the Tasting Room, pours wines for tasting, discusses wine and responds to customer questions as appropriate.
•  Fields phone calls occasionally and answers incoming questions.
•  Ensures that every visitor enjoys their wine tasting experience and leaves with a very high impression of our wines, property and company.
•  Is knowledgeable about wine, accurately describes wine, winemaking techniques, winery history, appellations, and unique aspects of wines.
•  Effectively promotes and sells wine and Wine Club memberships to customers.
•  Handles routine purchasing transactions, including operating point of sale, reservation system, accounting of daily sales, and processing returns and discounts.
•  Takes the initiative for self-development in the areas of our wines, our brands, general hospitality, and for acquiring effective sales techniques.
•  Participates in company-sponsored wine educational and development opportunities.
•  Participates and assists with special hospitality events that occur at the winery.
•  Washes and polishes glassware for Tasting Room.
•  Other duties as assigned.

Requirements:
•  Professional appearance and demeanor
•  Must have OLCC and Food Handlers permits (or obtain within required timeframe)
•  Must be at least 21-years-old
•  Must be able to work weekends
•  Have Reliable Transportation
•  Must be able to stand and walk for extended periods as required by job duties
•  Strong organizational, problem-solving, and analytical skills
•  Proficient on the computer (familiarity with WineDirect, Tock or other POS systems preferred)
•  Must be able to lift up to 50 lbs on a regular basis and coordinate multiple tasks simultaneously
•  Professional, personable, welcoming, with excellent hospitality and customer service focus