Keller Estate is a dynamic winery in Petaluma, California, dedicated to producing exceptional wines and creating memorable experiences for our guests. We’re seeking a versatile Wine Sales & Hospitality Coordinator who thrives at the intersection of hospitality, sales, and operations. This full-time role offers a unique blend of guest-facing experiences in our tasting room (25–30%) and administrative responsibilities (70–75%). It’s an excellent opportunity for someone with wine industry experience who’s looking to deepen their operational skills while staying connected to the hospitality side of the business.


Key Responsibilities

Tasting Room & Customer-Facing (25-30%)
•  Provide exceptional wine tasting experiences and educate guests about our wines
•  Drive wine sales through engaging presentations and product knowledge
•  Build lasting relationships with guests and wine club members
•  Represent the winery at events and local community functions

Administrative & Operations (70-75%)
•  Coordinate wine club operations, including member communications and shipments
•  Generate sales reports and analyze performance metrics
•  Support event planning, coordination, and execution
•  Assist with marketing design and content creation
•  Manage customer service inquiries and order fulfillment
•  Handle general administrative duties to support winery operations

Qualifications
Required:
•  Background in wine sales and/or hospitality (2+ years)
•  Strong customer service orientation with excellent communication skills
•  Proficiency with standard office software and willingness to learn new systems
•  Detail-oriented with strong organizational abilities
•  Ability to work flexible hours, including some weekends for events and tasting room coverage
Preferred:
•  Wine industry knowledge
•  Experience with CRM systems, wine club management software, or POS systems
•  Marketing or graphic design skills, intermediate
•  Event participation experience


What We Offer
•  Competitive hourly rate: $28-32/hour based on experience
•  Generous health benefits package
•  Paid time off (PTO)
•  Sales incentives and bonus opportunities
•  Employee wine allocation
•  Opportunity for professional growth and skill development
•  Supportive team environment in beautiful Petaluma wine country


Please submit your resume and a brief cover letter explaining your interest in this hybrid role to angie@kellerestate.com