Seeking wine educators! Mumm Napa is seeking part-time team members to join us during our busy season, which runs through October.
This role is perfect for someone who wants to focus on work during our busiest months. While hours are consistent during this time, please be aware that they will be significantly reduced—or may be unavailable—during our off-season from November through March.

Mumm Napa is well known as one of the loveliest spots to savor sparkling wines in the Napa Valley, and the Hospitality Representative plays an important role in maintaining a mood of relaxed elegance and creating a memorable experience for each guest.

Duties and Responsibilities: Providing guests with an outstanding and unique experience.
This includes:
- Providing a friendly and sincere greeting
- Educating guests about Mumm Napa’s history and wines
- Developing ongoing relationships with guests to stimulate repeat visits and future sales.
- Assisting guests with information and reservations at restaurants, hotels, and other wineries as needed
- Hosting a unique and engaging tasting
- Pouring and describing wines and winemaking techniques
- Setting up and conducting general and private tours and tastings for trade, VIPs or club members
- Promoting and selling Mumm Napa Wine Club, wine products and gift merchandise
- Assisting with hospitality special events, special wine tastings, and VIP luncheons/dinners
- Actively participate in regularly scheduled staff meetings.
- Stay current on recent wine reviews, industry news
- Learn about other wineries and their wines; use that information to recommend other wineries with great tasting experiences for our guests.
- Assist with daily business functions, including opening and closing procedures, wine inventory, and restocking.
- Handle routine purchasing transactions and daily sales accounting.
- Assist with bar, cashier, or phone duties as needed.
- Learn and adhere to all principles of Mumm Napa’s ISO QSE Management System.
- Respond quickly and graciously to customer requests and feedback.

Qualification
Essential:
- Proven sales results, in the wine industry
- Knowledge of wine & wine production as would normally be attained through 1-3 years of experience in the wine industry.
- High school diploma or equivalent. Some college level education preferred, specifically in Business Administration, Marketing or Public Relations.
- Excellent verbal & interpersonal communication skills required.
- Clean and professional appearance
- Flexible schedule including weekends, some holidays and evenings as necessary
- Must be at least 21 years of age

Desirable:
- Experience in a fast-paced, high-end hospitality environment

Physical Requirements
- Ability to lift heavy boxes (40-50 lbs) on a repeated basis.
- Position entails excessive standing and walking, and considerable bending.

Pay Transparency Disclosure: The base pay scale for this position is $19-$21 per hour plus tips and commissions. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. The Company reserves the right to modify the range in the future.