ABOUT SALVESTRIN ESTATE & WINERY
A legendary landscape – at a glance.

Salvestrin Estate and winery is situated in the heart of St. Helena, California, where time has gently
embraced historic grounds. Once the residence of Dr. George Belden Crane, a revered Napa Valley
pioneer, our estate stands as a living homage to its storied past. The Salvestrin family acquired a
portion of the Crane Estate in 1932, comprising 23 vineyard acres and the Crane family home,
commencing a century-long legacy dedicated to nurturing this sacred land.

As stewards of the Napa Valley for four generations, the Salvestrin family seeks an Estate
Ambassador who understands a fundamental truth: our vineyard isn’t just a business– it’s our home.
From the vineyard to the winery, to Grandpa Ed’s back porch chair, you'll find a legacy rooted in
tradition and a commitment that runs deeper than the vines. From the meticulous tending of the
grapes to the clinking of glasses over a bowl of pasta at Grandma Susie’s dining table, our story is an
ever-unfolding narrative of passion and resilience.

ABOUT THE POSITION
You’re not just selling wine – you’re narrating the next chapter of the Salvestrin legacy.

At its core, the Estate Ambassador position is a calling to deliver more than an experience—it's an
invitation to immerse every guest and member in a profound appreciation for our estate, brand, and
wines. We don't just offer a membership, we extend an opportunity to indulge in the very essence of
a historic, family owned and operated landmark. This goes beyond conventional hospitality; it's
about creating a lasting impression.

As an Estate Ambassador, you are entrusted with more than transactions; you are the curator of
moments. Your role extends beyond traditional sales with a focus on cultivating meaningful
relationships. Success of the Estate Ambassador isn't merely measured in transactions, it's gauged by
the efficiency and frequency with which guests transition from observers of the brand to devoted
members of our wine club. You're not just selling wine – you're narrating the next chapter of the
Salvestrin legacy.

KEY RESPONSIBILITIES

Guest Experience: Own every aspect of the guest journey, from initial booking to post-visit
follow-up, ensuring a seamless and memorable experience.

Relationship Building: Cultivate and expand client relationships, fostering a community of
Salvestrin enthusiasts and converting guests into members of our wine club.

Sales Conversion: Utilize your expertise in luxury sales and hospitality to convert visits into sales,
inquiries into reservations, and guests into loyal members.

System Proficiency: Master our POS, CRM, and reservation systems, ensuring accurate and
efficient transactions while maintaining integrity and transparency.

Event Support: Assist with on-site events, contributing to their success through proactive support
and exceptional service.

Housekeeping: Perform daily and monthly cleaning duties to uphold the pristine appearance of
our estate, reflecting our commitment to excellence.

Professionalism: Maintain a professional and positive demeanor at all times, embodying the
values of our brand and fostering a welcoming atmosphere.

QUALIFICATIONS

Luxury Hospitality Experience: Minimum of 2 years in a luxury hospitality or sales setting,
demonstrating exceptional communication and interpersonal skills.

Passion for Wine and Hospitality: Enthusiasm for Napa Valley wines, memorable hospitality,
and luxury sales, with a willingness to immerse yourself in our brand and culture.

Technical Proficiency: Proficient in Google Suite and POS/CRM systems; WSET or CMS
certification preferred but not necessary.

Availability: Availability to work a Thursday-Monday work-week, holidays, and special events,
with a team-oriented mindset and a drive for career advancement.

Physical Requirements: Ability to lift up to 50 pounds and engage in physical activities such as
walking, standing, kneeling, etc., for extended periods.

BENEFITS & DETAILS

Highly Competitive Wage
Bonus/Commission based incentives
Insurance Package
PTO/Sick Time
Simple IRA

Type of Work: Full Time, Thursday-Monday
Category: DTC, Sales, Wine Educator
Level Position: Associate
Opportunity for Growth
Compensation: $25-$28/hr DOE


DISCLAIMER

Salvestrin Winery is an equal opportunity employer. We welcome and encourage candidates from all
backgrounds to apply. We do not discriminate on the basis of age, gender, race, religion, disability, or
any other characteristic protected by law.