Boldly Cultivating (youtube.com)

About us



Treasury Wine Estates (TWE) is one of the world's largest wine companies and we are proud of our Treasury America's portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands, click here.

About Beaulieu Vineyard

Established in 1900, Beaulieu Vineyard is one of the most historic Napa Valley wineries, setting the standard for quality and innovation in Napa Valley winemaking. Today, Beaulieu Vineyard continues to innovative, utilizing the latest technology in combination with time-honored traditions to produce exceptional Napa Valley Cabernets

About the role

We are currently recruiting for a Wine Club Specialist to partnership with the Wine Club Ambassador. This role acts as the "face" of the Beaulieu Vineyard Wine Club. This role's main responsibility is to assist the winery with achieving wine club conversions goals while aiding in club member retention which is achieved through onsite service and support. This role is predominately a service position working in the Beaulieu Vineyard Private Club Room.

Responsibilities

* Wine club growth and member retention are the top priority of this role
* Works to achieve or exceed key DTC financial objectives including, but not limited to, total revenue, wine club conversion, new guest data collection & average order value targets
* Supports the tracking and accurate, timely processing and incentive reward reporting of wine club sign-ups
* Follows proper inventory management to ensure minimal loss/expense each month
* Manages shipping activities including returns and claims for onsite Wine Club orders
* Convey Beaulieu Vineyard brand image and lead to sales transactions and brand loyalty.
* Completes transactions accurately on point of sales system, including shipping orders, wine club and cash transactions. Stock, price and display merchandise
* Builds, enhances and maintains long-term guest relationships
* Assists in the will call process is accurately executed at each site
* Helps to provide on-going staff training on wine club key topics
* Educates the guests about the wines, the wine making techniques and winery information and history.
* Offers wine club program and encourage sign-ups in a captivating manner as to increase sales and build customer loyalty.
* Set-up and host private dinners, wine tastings and tours for guests



About you

* You are 21 years of age or older
* You have a minimum of one year's wine sales, restaurant and/or hospitality service experience
* You are self-motivated, highly organized, and require minimal day-to-day direction
* You can effectively communicate in English with all levels of employees and consumers, written and spoken, demonstrating strong interpersonal skills.
* You must be able to work flexible shifts, weekends and holidays.
* You have a basic understanding of wine and winemaking.
* You must have a clean professional appearance and be able to represent TWE internally and externally
* You must be able to travel on occasion to other Company locations.
* You can lift 40 pounds or more
* You have knowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurants (desired)

Why you'll love it here

* Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.
* We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
* Enjoy the world's most desirable wines through our generous employee product allowance
* Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
* Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!

We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here.



It takes all varietals!

At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.



Pay Transparency Disclosure: The base pay range offered for this position is $22 to $27 per hour and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of our Rutherford, CA location. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.

How to apply

We do move quickly at TWE and continually review applications, so if you don't w