Join the Shadybrook Estate Team: Where Hospitality Meets Adventure in Napa Valley!

Are you ready to be part of something truly extraordinary? Shadybrook Estate is more than just a family-owned, boutique winery—it’s a destination where passion, creativity, and hospitality come together to create unforgettable experiences in the heart of Napa Valley’s Coombsville AVA.

If you thrive in a creative, fast-paced environment and are excited by the idea of crafting memorable moments for guests from around the globe, we want to meet you! Join us at Shadybrook Estate and be part of a team that’s dedicated to making every visit magical—on horseback, in the tasting room, and beyond.

PART-TIME POSITION AVAILABLE.

Job Responsibilities:
•  Provide the highest level of customer service to all visitors.
•  Opening and closing of our winery tasting and event spaces.
•  Maintain a friendly, warm, and clean tasting room environment.
•  Stay up to date on Estate and Napa Valley wines, region, and wine production to share with guests.
•  Provide a unique and educational experience to all visitors.
•  Contributes to winery sales and wine club sign-up goals.
•  Coordinate with management to efficiently host visitors and multiple groups.
•  Be aware of and promote current events to the tasting room visitors.
•  Assist with winery events as needed.
•  Assist in answering winery phones and booking winery reservations.
•  Stay up to date on experiences at the winery and share that information with guests.
•  Establish relationships with clientele to help maintain referrals and repeat business.
•  Support Managers with assignments as needed.
•  Support fellow hospitality team members to provide the best level of customer experience.
•  Assist with inventory and restocking.
•  Curate and maintain relationships with referral sources.

Job Requirements:
•  Excellent customer service skills and attention to detail
•  Professional attitude and a strong work ethic
•  Energetic and personable with guests
•  Tasting room and POS experience
•  2 years of hospitality/sales experience
•  Possess a strong knowledge of wine
•  Commerce7 and TOCK winery software knowledge a plus
•  Ability to multi-task and prioritize in a quick-moving environment
•  must be 21 years of age or older
•  must be able to lift to 50lbs.
•  Ability to stand for long periods of time
•  Available to work nights, weekends, some holidays and have a flexible schedule

Benefits:
Sales and wine club commission
Opportunity for gratuity
Wine Allocation