Part-Time Direct Sales Associate

Venge Vineyards is seeking an energetic, self-motivated hospitality professional to join our Direct Sales team. The ideal candidate is passionate about wine, committed to exceptional customer service, and thrives in a luxury hospitality environment. This role requires a positive attitude, strong sales skills, and the ability to create memorable guest experiences while building lasting relationships with customers.

Position Summary

As a Direct Sales Associate, you will deliver exceptional tasting experiences for guests visiting the Ranch House, including wine collectors, club members, and first-time visitors. You will serve as a brand ambassador for Venge Vineyards, sharing our story, wines, and winemaking philosophy in an engaging and approachable manner.

Success in this role requires a passion for food and wine, strong hospitality instincts, and familiarity with Napa Valley wineries, restaurants, and hotels.

Key Responsibilities
-Welcome guests and provide outstanding hospitality throughout their visit
-Conduct engaging wine tastings that showcase Venge wines and drive direct-to-consumer sales
-Share the Venge story, brand values, and winemaking philosophy in a compelling and authentic way
-Build customer relationships that encourage repeat visits, wine club memberships, and long-term loyalty
-Support daily winery operations with a team-first attitude
-Open and close the Ranch House, including daily setup and end-of-day procedures
-Prepare tasting areas, polish glassware, and ensure all guest spaces are presentation-ready
-Maintain a clean, organized, and welcoming environment
-Provide exceptional customer service to support sales and retention goals
-Manage administrative tasks including answering phones, scheduling tastings, updating customer accounts, and responding to guest inquiries
-Process carry-out and shipping orders, monitor shipments, and follow up with customers as needed

Qualifications

-Minimum 3 years of hospitality experience; winery and luxury brand experience strongly preferred
-Proven success in meeting or exceeding sales goals
-Experience with CRM platforms; Commerce7 and TOCK experience preferred
-Strong wine knowledge and passion for hospitality
-Excellent communication and presentation skills
-Positive, professional, and guest-focused demeanor
-Strong organizational skills, attention to detail, and reliability
-Demonstrated ability to work independently and as part of a team
-Must be at least 21 years of age
-Valid driver's license and reliable transportation required
-Ability to lift and carry up to 50 pounds

Schedule

-Part-time position
-Friday through Monday, 8:45 a.m. – 5:45 p.m.
-Weekend availability required
-Occasional evenings, holidays, and special events

Compensation

-Competitive hourly wage
-Commission opportunities on wine sales and wine club memberships