A Taste of What You'll Do:
The Assistant Tasting Room Manager plays a pivotal role in managing the planning and day to day functions at Louis M. Martini Tasting Room. You will provides direction to staff, ensuring that tasks are completed as assigned. Leads tasting room operations in a manner that achieves established financial goals, ensures a rich guest experience, builds consumer loyalty and reflects the brand essence.

Why Louis M. Martini Winery?
The story of Louis M. Martini is one of vision, craftsmanship, and a deep respect for the land. Since 1933, our family has helped shape the history of Napa Valley winemaking—beginning with Louis M. Martini’s belief that the region held the potential to produce world-class Cabernet Sauvignon. Martini's legacy continues to evolve, always grounded in tradition and passion for exceptional wine.

Lead, coach, and develop Tasting Room staff through regular one-on-ones, on-the-job coaching, performance feedback, and career-focused development plans to build a high-quality, retention-ready team.
Own onboarding and ongoing training programs (new hire training, ad-hoc education, TIPs/food handling, POS/CRM/timeclock use) and ensure HR tracking/acknowledgement so every team member is competent, compliant, and confident.
Drive performance management by setting clear expectations, delivering timely coaching conversations, conducting talent reviews, and creating succession/stretch opportunities to elevate individual and team capability.
Manage staffing and schedules to optimize coverage, breaks, payroll accuracy, and fair distribution of hours/tips while coaching hourly staff on timekeeping and professional standards.
Use people and operational metrics (quarterly TR performance vs. targets) to inform coaching priorities, recognize top performers, address gaps, and align development plans with Experience and brand objectives.
Partner with HR and hiring managers on attraction, selection, and retention strategies; lead interviews, onboarding workflows, and the procurement of staff resources to meet service and sales goals.
Foster an inclusive, guest-centric culture by modeling brand messaging, supporting wine education, guiding staff through guest interactions/events, and ensuring adherence to safety, regulatory, and data-privacy protocols.

What You'll Need:
High school diploma or State-issued equivalency certificate plus 8 years of wine sales, luxury sales, brand marketing, retail or hospitality experience reflecting increasing levels of responsibility; OR Associate’s Degree plus 6 years of wine sales, luxury sales, brand marketing, retail or hospitality experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 4 years of wine sales, luxury sales, brand marketing, retail or hospitality experience reflecting increasing levels of responsibility.
Required to be 21 years of age or older.
Required to work weekends and a flexible schedule.
Required to lift and move cases of product weighing up to 45 pounds.
Skilled in reading, comprehending, interpreting and executing simple instructions, short correspondence and memos.
Skilled in writing simple correspondence.
Skilled in adding, subtracting, multiplying and dividing using whole numbers.
Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.

How You'll Stand Out:
Bachelor’s degree plus 6 years of wine sales, retail sales, or hospitality experience.
Possession of CSW, Certified Sommelier or WSET Advanced Certifications.
Knowledge of federal and state legal compliance related to tasting room operations preferred.