Location: The Inn at Salvestrin, St. Helena, CA
Position: Full-Time
Schedule: Wednesday–Sunday, 9:00 AM–5:00 PM
Reports To: Inn Directors, Emma Salvestrin & Hannah Salvestrin


The Inn Manager is the primary on-site lead responsible for delivering this experience while
ensuring smooth daily operations. This role requires someone who is self-directed, thoughtful,
and comfortable working independently within defined guidelines. The Manager balances warm,
intuitive guest service with operational discipline, helping the inn operate efficiently,
consistently, and profitably.


The Inn Manager oversees the day-to-day operations of the bed & breakfast, including guest
experience, housekeeping coordination, inventory management, vendor coordination, and
operational execution. The Manager is expected to operate autonomously within established
policies, escalate issues appropriately, and maintain the understated, residential tone of the
property.

Key Responsibilities:

Guest Experience & Communications
•  Manage all guest communications end-to-end (pre-arrival, check-in, on-site, post-stay)
•  Deliver concierge services, including booking winery tastings and external experiences
•  Set and reinforce guest expectations aligned with the limited-service model
•  Address guest issues calmly and efficiently, maintaining discretion and professionalism

Daily Operations
•  Oversee daily operations during on-site hours
•  Ensure adherence to operating policies, quiet hours, and house rules
•  Conduct final room and property inspections prior to guest arrivals
•  Enforce property use guidelines and standards

Staff & Housekeeping Oversight
•  Schedule and supervise housekeeping staff
•  Coordinate daily room refreshes, guest turnovers, and deep clean cadence
•  Direct additional household duties on non-turnover days as needed

Inventory & Supplies
•  Manage inventory of food, beverages, guest amenities, and retail items
•  Oversee ordering and replenishment of supplies
•  Maintain organization of inventory stored in the downstairs kitchen

Vendors & Maintenance
•  Coordinate maintenance and service vendors
•  Identify issues requiring vendor, Director, or Ownership involvement
•  Serve as first point of contact for routine property-related concerns

Financial & Administrative
•  Monitor day-to-day cash flow activity
•  Approve routine operating expenses within defined limits
•  Provide regular operational and financial updates to Directors

Escalation & Emergency Response
•  Respond to after-hours emergencies when on call
•  Contact emergency services when required
•  Escalate significant operational, financial, or reputational issues to Directors per defined
thresholds

Qualifications
•  Prior experience in hospitality, lodging, or property management preferred
•  Strong organizational, communication, and judgment skills
•  Ability to work independently with minimal oversight
•  Calm, professional demeanor in guest-facing situations
•  Comfortable managing physical aspects of property oversight
•  Familiarity with booking systems and basic reporting tools preferred

Compensation & Benefits
•  Competitive salary, commensurate with experience
•  Full health insurance benefits
•  Two weeks paid vacation + one week paid sick time.