Job Description:

Benchmark Wine Group is searching for an outstanding wine professional to be a Rare Wine Sales Account Manager.

Want to be a part of an exciting team, engaging daily with aficionados hunting for the very best wines? Do you desire an opportunity to taste and learn about the greatest wines made all over the world? Already working with a list of wine collectors and enthusiasts? If this sounds like you, then we want to hear from you.

We seek a self-motivated, dynamic, and responsible wine/sales professional to join the elite team of Benchmark Wine Group. Three years of wine-industry sales or related experience is required. Professionalism and knowledge of collection-worthy wines are important qualities for this role. Successful candidates will bring the drive to get the job done, and a passion for creating customer satisfaction. You will play a key part in building meaningful relationships with our constantly growing base of VIP wine collectors. Under the direction of the Sales and Marketing Manager, you will be responsible for all aspects of customer communications and relationship-focused sales.

About us: Established in 2002, Benchmark Wine Group is the leading purveyor of fine and rare/back vintage wines for world-class wine collectors, restaurants, and wine merchants across the globe. Based in Napa Valley, we acquire the most sought-after wines from private cellars and professional sources. The Benchmark team draws on decades of industry experience and provides exceptional service for all customers. 24-hour/365-day real-time access to our cellar inventory is available at benchmarkwine.com.


Duties and Responsibilities:

Engage daily with existing collector customers to assist them with acquiring rare wines for their personal collections
Develop advisory relationships with new customers
Reconnect and establish rapport with lapsed customers
Drive sales performance to achieve monthly/quarterly sales targets
Work with VP of Operations and Sales and Marketing Manager to identify, implement and strengthen customer retention strategies
Work with the Marketing Team to assist with development of email offers
Develop weekly sales planning with Sales and Marketing Manager
Acquire new customers and expand business with existing customers
With Marketing Team and Sales and Marketing Manager, construct weekly private offers on existing Benchmark inventory
Handle all modes of customer communications, including phone, email and other digital communication channels
Assist Commercial Acquisitions Manager with tastings on new and exciting products that align with our department objectives
Attend weekly educational tastings of rare wines from the Benchmark cellar
Collaborate with the Marketing Team on the best approach regarding email offers
Other activities that we may define together to support the Sales & Marketing teams as necessary


Skills and Qualifications:

Domestic wine knowledge is a must; global wine knowledge preferred
Basic proficiency with Microsoft Excel is required; strong skills are a big plus
Excellent written and verbal communication skills
Ability to read, analyze, and interpret complex documents
Ability to respond effectively to sensitive inquiries or customer challenges
Ability to understand and execute instructions
Ability to solve problems efficiently
High School diploma or equivalent required; Associate or Bachelor degree preferred
Three years or more in related experience


Why Benchmark Wine Group?

100% Company paid medical coverage (choice of HMO or PPO); 50% Company paid dental & vision. Dependent coverage available through payroll deduction.
401k Retirement plan with partial Company match; 100% vested upon enrollment
Paid holidays and paid time off
South end of Napa Valley location; easy access to Hwy 12, 37, & 80
Weekly wine tastings

Job Type: Full-time
Salary: $25.00 to $30.00 per hour, DOE; plus incentives for meeting sales targets

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:
Day shift
On-site

Work Location: Napa Office; 445 Devlin Rd. Napa, CA 94558
Please include a cover letter.