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TASTING ROOM HOST—PART-TIME

Matthiasson

Napa, CA

Job Description:

Matthiasson Wines is seeking a part time Tasting Room Host who is passionate about gracious hospitality, sales, and wine education while working in a team environment.

The Part-time role averages 2-3 days a week including weekends and some holidays.

SCOPE OF DUTIES: Assist Director of Hospitality in conducting all winery hospitality and DTC sales functions.

Hospitality
o Host tastings both in person and virtually
o Create and maintain an environment of warm hospitality
o Represent the Matthiasson brand with integrity
o Stay up-do-date on all winery and vineyard practices as well as technical information of all wines
o Maintain high standards of cleanliness in both outdoor and indoor TR areas
o Restock wine and packaging materials, as necessary
o Perform all daily set-up and break-down responsibilities
o Support other TR team members as needed during transitions through daily tastings
o Develop basic understanding of reservation system (Tock) and POS system (Commerce7)
o Answer winery phone

Sales
o Enter orders into POS system accurately per TR and fulfillment house standards
o Remain up to date and knowledgeable about current offerings

Wine Club
o Work with the team to reach wine club enrollment goals
o Send hand written thank you notes for new club sign ups
o Assist with coordinating ongoing wine pick ups
o Help with all aspects of wine club events (planning, setting up, breaking down, etc)

Other
o Help with miscellaneous projects in the cellar, as needed, and time allows

Requirements
o Must be willing to work weekends
o Must be flexible: We are a small team, so the responsibilities of this position are somewhat fluid and can change as events around us change
o Transparency - communicate openly and regularly with management
o Approach both customers and Matthiasson teammates with respect, humility, and kindness
•  Must be at least 21 years of age

Compensation: base hourly $ 23-25 plus gratuities and sales commission

APPLICATION INSTRUCTIONS: Please submit your resume and a cover letter.

Diversity & Inclusion
Matthiasson Family Vineyards is committed to diversity and inclusion. All visitors, vendors, customers, and employees will be treated equally, respectfully, and with a warm welcome of gracious hospitality, regardless of race, color, religion, sexual orientation, gender identity, national origin, age, or ability.

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Additional Information:

Job Posted:
Friday, May 3rd
Type of Work:
Part Time
Job Level:
Associate
Compensation:
$‌23.OO ‍−‌ $25.OO Competitive Base, Commissions & Tips