We are a boutique, luxury wine brand located in Coombsville, Napa Valley who is looking to grow our team! We are seeking a passionate, driven individual looking to work hard and contribute to a dynamic team environment. This position will work directly with the other tasting room associates and management team to host tasting appointments to help increase DTC sales and wine club sign ups.
-Provide the highest level of customer service to our all visitors.
-Opening and closing of our winery terrace and estate hosting facility.
-Maintain a friendly, warm and clean tasting room environment.
-Knowledgeable on Napa Valley wines, region and wine production to share guests on tours.
-Provide a unique and educational experience to all visitors.
- Contributes to winery sales and wine club sign up goals
-Coordinate with management to efficiently host visitors and multiple groups
-Promote current events to the tasting room visitors
-Assist with winery events as needed.
-Assist in answering winery phones and booking winery reservations
-Knowledgeable on winery experiences
-Establish relationships with clientele to help maintain referrals and repeat business
-Support Managers with assignments as needed
- Assist with inventory and restocking.
-Curate and maintain relationships with referral sources.
-Excellent customer service skills and attention to detail
-Professional attitude and a strong work ethic
- Energetic and personable with guests
-Tasting room and POS experience
-2 years of hospitality/sales experience
-Possess a strong knowledge of wine
-WineDirect winery software knowledge a plus
-Ability to multi-task and prioritize in a quick moving environment
-must be 21 years of age or older
-must be able to lift up to 50lbs
-Ability to stand for long periods of time
-Available to work nights, weekends, some holidays and have a flexible schedule
- Sales and wine club commission
- Competitive hourly
- Opportunity for gratuity
- Medical, Dental and Vision
- Vacation time accrued