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Assistant Hospitality Supervisor

The Foreign Affair Winery

Vineland, ON   Canada

Job Description:

The Foreign Affair Winery is a boutique winery located in Vineland Station. We are currently seeking a charismatic individual to join our retail team on a full-time basis (including weekends). If you are a team player with a hospitality focused mindset and a passion for wine, you may be a great fit for our small team.

Reporting to the DTC & Hospitality Director, the Assistant Hospitality Supervisor is responsible for overseeing service operations, while assisting in leading the hospitality team to deliver exceptional customer service.

A typical day as Assistant Hospitality Supervisor includes:
- Acting as the team lead to provide an exceptional guest experience by:
o Leading a daily team huddle, sharing updates and an overview of the day
o Booking and coordinating guest reservations, responding to guest inquiries
o Assigning hosts for tastings and preparing the lounge for reservations
o Hosting tastings and providing memorable experiences for guests
o Operating and resolving any technical issues with the point of sale
- Encouraging the team to drive sales results and wine club membership sales
- Assisting in the planning and execution of events
- Assisting with the wine boutique merchandising
- Supporting scheduling and payroll entry

Applicant requirements include:
- Passionate and knowledgeable about wine, WSET an asset
- Supervisory and leadership experience in hospitality, food & beverage, and retail
- Tech savvy, previous experience with Shopify POS, and Tock reservation software
- Smart Serve Certified
- Must be able to work weekends
- Ability to lift up to 35 lbs and stand for long periods of time

Additional Information:

Job Posted:
Wednesday, May 26th
Type of Work:


Contact Information
The Foreign Affair Winery
Caitlin Kern