Tasting Room Associate — Laurel Ridge Winery

Part-Time | Up to 30 hrs/week | $25–$35+/hr (base + tips + spiffs)

Laurel Ridge is one of Oregon's oldest family-owned and operated wineries — and we're looking for a warm, relationship-driven storyteller to join our Hospitality Team. If you love connecting with people and want to turn strangers into lifelong customers, this is your role.

Why You'll Love This Job
Strong earning potential: Base hourly pay plus tips plus spiffs — top performers earn $35+/hour
Room to grow: We're a growing company that promotes from within
No wine expertise required to start: Just bring curiosity and a willingness to learn — we'll teach you the rest
A genuine team culture: Work alongside people who care about hospitality, not just sales numbers
What You'll Do

As a Tasting Room Associate, you'll be the face of Laurel Ridge — creating memorable guest experiences that build lasting relationships and grow our wine club community. Day to day, you'll:

Deliver world-class hospitality to every tasting room visitor
Set up and host seated wine tastings with an eye for detail and presentation
Bring our wines to life through engaging, authentic storytelling
Hit sales metrics including sales goals, average ticket, and wine club conversion
Open and close the tasting room accurately and consistently
Keep tasting areas safe, sanitized, and guest-ready at all times
Restock wine and merchandise — organizing, tagging, and stocking as needed
Pack outgoing orders and process wine club pick-ups
Use our POS system to process purchases and capture guest contact info
Field inbound calls — booking reservations, answering questions, and routing messages to the right person
Partner with teammates to solve guest service issues on the spot
Handle daily housekeeping (washing/buffing stemware, sweeping, etc.)
Support events, wine club periods, and marketing initiatives as needed
Take ownership of the tasting room's flow, guest experience, and brand standards each shift

What You Bring
Prior experience in high-end retail, customer service, or client-based sales
A passion for wine — prior wine knowledge isn't required, but enthusiasm to learn is
Professional, polished communication skills, both verbal and written
A creative, strategic mindset with a genuine desire to help people
A track record of reliability, attention to detail, and follow-through
Comfort with a role that shifts direction and pace throughout the day

You'll thrive here if you're: Dependable •  Goal-oriented •  A continuous learner •  Detail-oriented •  People-first •  Adaptable

Requirements
Must have or be willing to obtain an OLCC Alcohol Server's Permit
Must have or be willing to obtain a Food Handler's Card
Must be able to lift 50 lbs
Must be able to stand for long periods and walk 10,000+ steps per shift
Must be able to bend, stoop, squat, push, and crouch daily
Must be available to work some weekends, evenings, and holidays (not every weekend/evening required)

Schedule & Pay
Schedule: Regular part-time, up to 30 hours/week depending on business needs, weekend shifts are a must
Pay: Hourly base + individual tips + spiffs
Growth: We're a growing winery that promotes from within