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Wine Experience Specialist

Meritage Wine Market & Tasting Room

Encinitas, CA

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Job Description:

Job Description: Wine-Tender & Retail Support Staff: PT Position +/- 25 Hrs per Week

Job Summary: The primary role is to promote sales and ensure positive customer experiences. This hybrid position combines front-of-house hospitality with back-of-house operational support. The ideal candidate blends food and beverage experience with a passion for wine culture. This role requires availability for prime weekend shifts, specifically Thursday, Friday, and Saturday evenings.

Key Objectives:
•  Directed Tastings: Lead guests through curated wine flights and educational pours at the wine bar.
•  Tasting Room Service: Deliver exceptional, welcoming hospitality to guests visiting the tasting room.
•  Store Customer Service: Greet, guide, and assist customers browsing the retail floor.

Daily Tasks & Responsibilities:
•  Provide exceptional customer service and sales support across the bar and retail floor.
•  Conduct directed tastings and articulate wine profiles, pairings, and stories to guests.
•  Process orders efficiently using the point-of-sale (POS) system.
•  Assist in maintaining floor visual standards.
•  Open and close the tasting room during designated Thursday, Friday, and Saturday evening shifts.

Requirements:
•  Over 21.
•  Valid Driver’s License; Acceptable Motor Vehicle Record; Proof of Insurance; Background Check.
•  Minimum 1 year in hospitality, food/beverage and/or retail preferred.
•  Knowledge of wine products and the wine industry required.

Qualifications & Core Competencies:
•  Communication: Strong verbal communication skills to engage guests and collaborate with staff.
•  Organization: Excellent organizational and problem-solving skills to multitask daily.
•  Growth Mindset: Open to feedback and committed to continuous improvement.
•  Work Ethic: Passionate about their quality of work and dedicated to high service standards.
•  Teamwork: Work as a team player to efficiently complete job tasks.
•  Proactivity: Have a proactive approach to the position by identifying tasks during downtime.
•  Physical Requirements: Ability to lift and move wine cases (approx. 40-50 lbs) regularly.

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Additional Information:

Job Posted:
Wednesday, August 5th
Type of Work:
Part Time
Job Category:
Job Level:
Associate
Compensation:
$‌2‌2.OO ‍−‌ $25.OO

Contact Information:

Meritage Wine Market & Tasting Room
Dustin Cano