Brasswood Cellars, a small-production, premium winery is looking for a Estate Wine Educator to join our Tasting Room Team. We
hire people, not positions! So we are looking for positive self-starters with strong leadership attributes who are flexible and love
working in a team environment. Hospitality experience and wine knowledge are required.

ESSENTIAL FUNCTIONS:
•  Provide excellent and professional customer service, with an emphasis on creating customer loyalty and retention.
•  Meet and exceed wine sales monthly/yearly goals via in-person tasting experiences and phone/text sales.
•  Perform daily tasting room duties: conduct tastings and tours, set-up/break-down of tastings, restock/organize wine
cases, print menus, wipe down tables, bus and wash glasses, perform inventory etc.
•  Build long-lasting relationships with the Napa Valley community and hospitality industry as a brand ambassador,
focusing on drivers, other tasting room associates, and hotel concierges for guest referrals.
•  Understand POS programs to process sales and shipping orders. Commerce 7 experience is a plus.
•  Answer calls to make reservations and collaborate with managers to organize TR calendar.
•  Collaborate with all departments to provide wine education and premiere customer service, creating a team-focused
environment.
•  Anticipate needs of the tasting room by learning all tasks and being pro-active in assisting the team.
•  Pour Brasswood wines at events, on- and off-site, when needed.
•  Other duties and projects as assigned.

POSITION REQUIREMENTS:
•  3-5 years previous wine sales & hospitality, wine retail or wine phone sales experience.
•  Possess excellent communication and strong organizational skills.
•  Be 21 years of age or over.
•  Work weekends, some evenings and holidays.
•  Be energetic, accountable, and team-oriented.
•  Maintain appropriate professional dress and personal hygiene standards.
•  Able to multi-task in a fast-paced environment with a positive attitude.

PHYSICAL DEMANDS:
The employee frequently is required to sit, stand, and walk for long periods. This position requires the ability to
occasionally lift and move wine cases up to 50 pounds.

EEOC & DFEH STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment
without regard to race, color, ancestry, national origin, religion, creed, age, sex, gender, sexual orientation, gender
identity, gender expression, marital status, genetic information, disability status, protected military or veteran status or
any other characteristic protected by law.