Essential Functions:
• Develop and maintain relationships with existing accounts and prospective customers through phone, email, and virtual meetings.
• Proactively manage a sales pipeline by identifying new business opportunities and upselling/cross-selling within current accounts.
• Educate customers on wine and spirits portfolio, promotions, and new product launches to maximize sales opportunities.
• Achieve and exceed sales targets, KPIs, and activity metrics set by management.
• Collaborate with field sales, portfolio, and transportation teams to ensure seamless customer service and sales support.
• Process and track orders, resolve account inquiries, and provide accurate product and pricing information.
• Maintain up-to-date CRM records and generate sales reports as required.
• Stay informed on industry trends, competitive products, and market activity.
• Represent the company with professionalism and enthusiasm in all customer interactions.
• Meets agreed upon goals and objectives effectively and in a timely manner.
• Arrives at work, appointments, meetings, and all work-related functions on time and as scheduled.
Other Functions:
• Follows all safety policies and procedures; communicate hazards and/or suggest improvements to Manager
• Other duties as assigned
Working Conditions:
• Normal office environment
Equipment/Machinery Used:
• Telephone, copier, computer (or tablet), fax machine, calculator.
Physical Requirements:
• Sitting, standing, manual dexterity, reaching, visual acuity
Minimum Requirements:
• High School Diploma or GED; additional education preferred
• Two years of sales experience, ideally within wine, spirits, or beverage industry.
• Strong knowledge and passion for wine and spirits; WSET or other beverage certifications a plus.
• Demonstrated computer knowledge
• Demonstrated effective written and oral communication skills
• Results-driven, self-motivated, and able to thrive in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple accounts and priorities.
• Hybrid Work Schedule: Required in-office Tuesday-Thursday, with additional in-office attendance required as needed for special meetings or business needs on non-designated in-office days.
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