Position Overview
We are looking for a Tasting Room Associate to bring warmth, energy, and a genuine enthusiasm for wine and hospitality to the Hyland Estates Team. This role is perfect for someone who either considers themselves a wine professional or is motivated to grow their expertise within the industry. At Hyland Estates, we are dedicated to creating thoughtful, memorable guest experiences, sharing the history and character of our vineyard, and cultivating meaningful, long-term connections with our guests and club members.
This position offers scheduling flexibility with an emphasis on consistent weekend availability, making it a great fit for those seeking part-time work or hands-on experience in a premium tasting room environment.
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Duties & Responsibilities
•  Greet and guide customers through wine flights and tours in an entertaining and educational manner with the aim of promoting sales and wine club memberships.
•  Share the Hyland Estates story with confidence, including our history, vineyards, and winemaking philosophy
•  Capture guest information to support ongoing relationship building and outreach
•  Support private experiences, winery events, and occasional offsite activations
•  Maintain the tasting room environment, including stocking, polishing glassware, resetting spaces, and assisting with food preparation
•  Help pack wine club and online orders and prepare for pickups.
•  Monitor inventory for tastings and retail sales and communicate restocking needs
•  Utilize POS systems to process purchases, shipments, and club enrollments.
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Qualifications
•  2+ years of hospitality experience, preferably in a tasting room.
•  A strong interest in wine, hospitality, and creating meaningful guest experiences
•  Excellent communication skills and a natural ability to connect with a wide range of guests
•  Ability to multitask and stay organized in a dynamic environment
•  Comfortable presenting to both intimate groups and larger audiences
•  Familiarity with Commerce7 and Tock a must.
•  OLCC and Food Handler Certifications
•  Must be 21 years of age or older
•  Ability to lift up to 50 lbs. and remain on your feet for extended periods