Grgich Hills Estate was founded in 1977 by Miljenko "Mike" Grgich and Austin Hills of the Hills Bros. Coffee Company, following the 1973 Chateau Montelena Chardonnay that Mike crafted, which won the history-making 1976 Paris Tasting, beating the best wines of France.

Today, Grgich Hills Estate remains a family-owned and operated business, passionately devoted to the art of winemaking and regenerative farming. Our 100% estate-grown vineyards are Certified Regenerative Organic through the Regenerative Organic Alliance (ROA), a leading force in the Regenerative Agriculture movement worldwide. Referred to as "Organic Plus,” regenerative farming is a science-driven approach focused on no-till soil management, building organic matter to sustain microbial life, incorporating livestock and biodiversity, and caring for people who work in the fields and winery. It is a key component of combating climate change and reducing greenhouse gas pollution. Regenerative farming enables winemaking with minimal intervention and wild yeast fermentation, creating elegant, balanced, and complex wines with a distinct sense of place.

We care deeply about crafting world-class wines that help build a better future for ourselves and future generations, regenerating the earth and fostering peace. We are dedicated to maintaining a safe, friendly, healthy environment to ensure employee well-being by building loyalties, pride, trust, and mutual respect. Our values come from Mike Grgich, whose father said: "Every day, do your best, learn something new, and make a friend." We all live these values daily, personally, professionally, and passionately. This is an opportunity to be part of a winery that cares about making the world a better place, one friend at a time.

SUMMARY
The Wine Educator role at Grgich Hills Estate plays a vital role in delivering exceptional and memorable tasting experiences for every visitor. This position is central to our hospitality efforts, fostering warm, genuine connections with guests while building lasting relationships with our valued clientele.
The primary responsibility of the Wine Educator is to facilitate wine and wine club sales while ensuring each guest enjoys an engaging, personalized, and unforgettable experience.

RESPONSIBILITIES
•  Deliver outstanding guest experiences through storytelling, tastings, and warm customer service.
•  Provide expert knowledge of our wines, estate/family history, and farming practices.
•  Build strong customer relationships to drive wine sales and wine club memberships.
•  Host small and large group tastings and events with professionalism and warmth.
•  Troubleshoot and resolve guest issues graciously and efficiently.
•  Accurately use POS (Commerce 7) and reservation systems (TOCK) for transactions and guest management, and effective data capture to support sales and marketing initiatives.
•  Represent the Grgich Hills Estate brand at on- and off-site events as requested.
•  Work weekends, holidays, and occasional evenings as needed.

Qualifications
•  2-5 years of sales/hospitality experience with a background in customer services, wine education, wine sales, hotel/concierge, and or wine club.
•  Preliminary wine, winemaking, and viticulture knowledge required.
•  Available to work nights, weekends, some holidays, and have a flexible schedule.
•  Experience with CRM and POS systems preferred.
•  Must be at least 21 years of age.

Physical requirements
•  Ability to stand for long periods of time.
•  Repetitive use of hands and wrists to open wine bottles, pour wine, and operate POS systems.
•  Must be able to lift and/or move up to 40 pounds.