Summary
Acker, the oldest and most respected wine shop in America is hiring for full-time Retail Sales Associate, or Wine Sales Associate. This role helps customers select wine and/or spirits in the Acker store. The duties also include ensuring the store is appropriately stocked with merchandise, performing transactions like sales and returns and maintaining personal knowledge on wine industry trends.
Duties and Responsibilities
•  Provide exceptional customer service to customers when they walk through the door or over the phone.
•  Ring up sales and arranging for delivery or pick-up of the customer’s order if needed.
•  Build rapport through conversation and honest recommendations.
•  Assist in special events and in-store tastings.
•  Support Fine and Rare and Business Development managers and team members.
•  Assist in setting up merchandise displays on the sales floor.
•  Write wine and spirits descriptions and shelf talkers.
•  Invite customers to join wine club.
•  Other related duties as assigned from time to time.

Qualifications
•  1 – 3 years of experience in wine sales experience required.
•  Genuine appreciation of and passion for the Wine & Spirits industry.
•  Sommelier experience preferred. WSET preferred
•  Experience with Microsoft based application, including Word, Excel, Outlook.
•  Customer Service focused with the ability to respond to common inquiries or complaints from customers.
•  High-energy, team player with excellent communication skills.
•  Excellent written and verbal communication skills.
•  Ability to work nights, weekends and holidays.
Physical Requirements:
•  Must be able to stand for long periods of time.
•  Occasionally lifts and moves cases of wine and spirits, up to fifty (50) pounds.

About Acker
Established in 1820, Acker is the oldest wine shop in America and the world’s largest fine and rare wine auction house. Acker offers a vast array of services, including cellar consultations, a deep retail inventory of fine and rare wine for immediate sale, first class wine education amenities and fine and rare wine auctions.

Benefits
•  Comprehensive medical and dental and vision coverage
•  Company Sponsored Life, AD&D, and LTD benefits
•  401(k) program with discretionary employer match
•  Generous vacation accrual and paid holiday schedule
•  Wine discounts & More

Acker Merrall & Condit Co and its subsidiaries are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law.

All offers for employment with Acker Merrall & Condit Co and its subsidiaries are contingent upon the candidate having successfully completed a criminal background check. Acker Merrall & Condit Co and its subsidiaries will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

$22.00 to $25.00 per hour DOE