JOB POSTING



Position Title: Estate Host- Spire Alexander Valley

Department: Direct to Consumer

Reports to: Jackson Family Wines Estate Manager

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World-class wines, a commitment to stewardship, and unparalleled industry innovation. Jackson Family Wines is a family business and a family passion, and we relentlessly pursue quality in all we do. As with our winemaking and our vineyards, we seek the top talent- we are always on the lookout for those risk-taking, dedicated individuals who share our strong work ethic and our commitment to excellence.

ESSENTIAL DUTIES/RESPONSIBILITIES:


•  Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.
•  Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.
•  Represent the winery ethos and develop our client base of top tier collectors via a multitude of communication styles including in-person, phone, email, events, etc.
•  Develops referral partners through business development activities to drive sales and awareness for the property.
•  Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.
•  Possesses knowledge of Point of Sales systems, including ability to perform opening and closing procedures.
•  Work with Estate Manager and all other cross-functional departments to create a wholistic luxury experience that our clients have come to expect.
•  Host wine dinners both locally and occasionally out of state to promote relationship building across our top tier collectors driving winery loyalty and sales.
•  Supports trade hospitality events as needed, and other duties as assigned.

JOB REQUIREMENTS:


•  3+ years related experience preferred in sales, customer service or hospitality.
•  Knowledge of wines and ability to tell the story that promotes loyalty and sales.
•  Able to work a flexible schedule including weekends.
•  Competency in Microsoft Office, including Excel, Word, and Outlook.
•  Outstanding ability in customer service and working with the public.
•  Commitment to excellence, high standards and working effectively within a team.
•  Strong organizational, problem-solving, multi-tasking and analytical skills.
•  Flexibility and ability to manage changing priorities with enthusiasm.
•  Must be fluent in English.
•  Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.

WAGE TRANSPARENCY:

The base pay for this role ranges from $23.19 - $33.03 per hour. Compensation will be determined by candidate experience, skills, and location.

BENEFITS:
•  Health Benefits - Medical, Dental, Vision, Disability & Life insurance
•  401k with employer match
•  Generous time off including vacation, holidays, and paid health time
•  Paid volunteer time
•  Learning & Development opportunities
•  Modern Health virtual mental health & coaching visits
•  Wine discounts!

Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.