Located in the heart of the Willamette Valley- Brand new tasting room opening in the Dundee Hills -We're looking for an enthusiastic dynamic leader!


Key Responsibilities:
Tasting Room Operations & Leadership
- Oversee all daily tasting room operations, ensuring smooth service, cleanliness, and adherence to brand standards.
- Manage scheduling, staffing levels, and floor leadership for the tasting room team.
- Serve as a visible, hands-on leader during service, supporting staff and engaging with guests as needed.
- Uphold service standards.
Team Management & Wine Education
- Recruit, train, and mentor tasting room staff to deliver consistent, high-quality service.
- Winery histories and brand stories
- Tasting techniques and guest engagement
- Conduct regular performance reviews and coaching to support professional growth.
Guest Experience & Sales
- Create memorable tasting experiences that encourage repeat visits, wine club sign-ups, and brand loyalty.
- Monitor guest feedback and address concerns promptly and thoughtfully.
- Support private tastings, winemaker events within the tasting room.
- Work closely with the General Manager to support events, promotions within the tasting room.
- Communicate regularly with the General Manager regarding operational needs, performance, and opportunities.
Inventory, Compliance & Administration:
- Oversee wine inventory, point-of-sale systems, and cash handling procedures.
- Ensure compliance with all alcohol service laws, health and safety standards, and company policies.
- Maintain accurate reporting related to sales, labor, and inventory.
- Assist with budgeting and forecasting as related to tasting room operations.

Qualifications:
- 3-5+ years of hospitality or tasting room management experience, preferably in a winery or luxury hospitality setting.
- Wine certifications such as WSET, CMS, or similar are preferred.
- Strong wine knowledge; additional wine education or certifications preferred.
- Proficiency in Commerce7 or OrderPort preferred.
- Proven experience training and managing teams in a multi-brand or complex environment.
- Excellent communication and organizational skills.
- Ability to identify and optimize revenue opportunities
- Warm, professional leadership style with a passion for education and guest experience.
- Comfortable working weekends, holidays, and special events as needed.

Compensation & Benefits:
- Competitive salary based on experience + tips
- Health benefits
- Paid time off and holidays
- Wine, food, and retail privileges
- Opportunities for continued wine education and professional development

Start Date: Mid-May
Weekly schedule: Thursdays - Mondays

*Please submit your resume along with a cover letter.