POSITION SUMMARY:

The HR Specialist, Operations & Payroll is a shared-services role supporting both Human Resources and Payroll by ensuring accurate, timely, and compliant processing of employee data and transactions across systems. This role plays a critical part in maintaining data integrity, supporting payroll and leave processes, and delivering a consistent, high-quality employee experience.

Key responsibilities include employee lifecycle processing, onboarding and offboarding coordination, HRIS and payroll data management, payroll and leave-related support, audits and reconciliations, document governance, and cross-functional operational support. The role partners closely with HR, Payroll, and internal stakeholders to support compliance, operational efficiency, and continuous process improvement.



ESSENTIAL FUNCTIONS/DUTIES:

HR Operations & Employee Lifecycle
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Processes employee lifecycle transactions (hires, job changes, transfers, and terminations) across HRIS and payroll systems, ensuring accuracy, timeliness, and compliance
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Audits new hire and employee records for completeness and accuracy; follows up on discrepancies and missing documentation.
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Coordinates compliant onboarding processes, including pre-employment testing, document collection, system setup, and first-day support.
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Conducts I-9 verification meetings with new hires as required, ensuring compliance with federal and state regulations.
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Maintains accurate, confidential electronic and physical personnel records in accordance with document retention and privacy requirements.
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Uploads and manages HR and Payroll documentation to HRIS following established protocols.
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Assists with maintaining and updating onboarding and employee-facing HR materials, including benefits information, regulatory notices, and required handouts.
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Prepares standard HR reports (new hire, separation, headcount, etc) using HRIS data.
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Supports HR programs and compliance initiatives such as labor law postings, OSHA reporting, commuter benefits, rewards and recognition tracking, and company-wide annual programs.
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Coordinates HR-related invoicing with Accounts Payable in accordance with established processes.

Payroll & Leave Support

•  Supports payroll operations including garnishment setup and ongoing administration, ensuring accuracy and compliance with applicable regulations.
•  Assists Payroll with termination processing, payroll audits, and reconciliations as assigned.
•  Provides backup support for leave of absence administration and tracking, including coordination of payroll impacts, benefits continuation, and system updates.
•  Partners with Payroll and HR team members to ensure accurate data flow between HRIS, payroll, and leave systems.

Service Delivery & Collaboration

•  Provides responsive support to the HR Direct Service Center, addressing employee inquiries within established service-level expectations and escalating issues as appropriate.
•  Provides backup support to other HR Specialists and the Payroll team as needed to ensure continuity of operations.
•  Collaborates with HR and Payroll team members to improve workflows, documentation, and service delivery.
•  Performs general HR and Payroll administrative support tasks related to document management, reporting, and operational coordination as well as owning mail services and collection and distribution for HR department.
•  Performs other duties as assigned.



JOB REQUIREMENTS:

Essential Skills, Experience, and Education
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2-4 years of experience supporting Human Resources and/or Payroll operations.
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Working knowledge of HRIS systems; UKG Pro experience strongly preferred.
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Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
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Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
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Working knowledge of federal and state employment laws and regulations.
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Demonstrated ability to handle confidential information with discretion and professionalism.
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Written and verbal fluency in Spanish strongly preferred.

WAGE TRANSPARENCY: The base pay for this role ranges from $26-$27 hourly. Compensation will be determined by candidate experience, skills, and location.



BENEFITS:
•  Health Benefits - Medical, Dental, Vision, Disability & Life insurance
•  401k with employer match
•  Generous time off including vacation, holidays, and paid health time
•  Paid volunteer time
•  Learning & Development opportunities
•  Modern Health virtual mental health & coaching visits
•  Wine discounts!

Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.