Seasonal Tasting Room Associate – Artist Block Wine

Join the movement | Position Summary

Artist Block isn’t your typical winery. We’re a dream factory. We’re the new kids busting up the block. A creative house where hospitality meets artistry, and we’re on a mission to be the best at what we do. We’re looking for an ambitious, hands-on Tasting Room Associate who thrives in a fast-paced environment and wants to grow with a modern, innovative wine brand. You’ll learn (and be an integral part of) the full rhythm of a small winery’s tasting room, from hospitality to sales to inventory and events.

Why Artist Block?

We don’t do cookie-cutter hospitality and we couldn’t be further from the traditional, quiet WV tasting room. We create memorable moments, build lifelong relationships with our guests, and constantly push ourselves to raise the bar- in every arena. If you’re passionate about wine, energized by people, and excited to grow with a brand on the rise, you’ll love it here.

How We Run Things

We care deeply about the people who work here, and we hire with extreme intention knowing that we’re a tight knit family. We want to know what you’re passionate about and what you see for your future self (even if you don’t have it all figured out yet) because we want to help you get there. At Artist Block, you will become the best version of yourself as a tasting room associate and we will support your continued growth along the way, whatever that growth may look like. We make mistakes, we talk about them. We learn quickly and move forward. Feedback here is direct and respectful. We trust each other to show up, do the work, and take pride in what we are building.

Essential Front-Facing Duties
- Host and curate tasting appointments that feel personal, not scripted.
- Greet guests like old friends, anticipate their needs, and tell our story with passion.
- Share wine knowledge in a way that feels fresh, approachable, and exciting.
- Build authentic relationships that naturally lead to wine and club sales.
- Meet and exceed monthly goals focused on club conversion, and art and wine sales
- Contribute to customer notes and preferences daily using relevant tags and note-taking in the POS.
- Provide exceptional, “unreasonable” hospitality to guests, going out of your way to make each visit memorable (with a set monthly budget).
- Ensure our space looks and feels beautiful by maintaining a friendly, warm, and clean tasting room environment (indoor and outdoor) per opening and closing protocols.

Core Back-of-House Responsibilities
- Punctual, efficient, and appropriately dressed.
- Input all orders and customer requests accurately into POS and close out data within 24 hours.
- Maintain accountability for assigned tasks and follow up on individual assignments timely.
- Support shipping, fulfillment, and inventory tasks.
- Assist with events, moving furniture, and flexible hours for event setup.
- Wash and polish glassware and prep charcuterie, board and other offerings.
- Clean, organize, and re-stock the tasting room; notify management of low supplies.
- Communicate customer service issues and victories to management weekly.
- Other duties as needed; we are a small, growing team.

Skills & Abilities
- Winery tasting room experience is required.
- Proven sales ability with techniques to overcome objections and drive sales.
- Experience with POS, reservation systems, and guest account management.
- Highly motivated, independent, and team-focused.
- Outstanding customer service with solution-based attitude.
- Gracefully say no given limited supply/reservation capacity.
- Solid working knowledge of wines and production.
- Commitment to excellence and high standards.
- Must work weekends/some evenings; detail-oriented, organized, lift 50 lbs.
- Must be at least 21 years old with a valid OLCC permit.
- Professional appearance and demeanor, flexing your personal style- you are the face of Artist Block.

Compensation & Benefits
- Hourly Rate: $19-$22/hour + tips + commissions and incentive bonus, after all tips and bonus pay a qualified salesperson should make $37-$44 hourly
- Overtime: Paid per OR wage & hour laws; pre-approval required.
- Schedule: This seasonal role will start in March and continue until September, the hours will be Saturday - Wednesday 9AM-6PM approximately