Boldly Cultivating (youtube.com)

About Us

Treasury Wine Estates (TWE) is one of the world's largest wine companies and we are proud of our portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE, we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched and joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands, click here.

About the Role

The goal of the Regional Technology Manager is to ensure smooth delivery of operational technologies for office, wine production, and direct-to-consumer technologies in line with TWE's Digital, Data, & Technology's global strategy. This role will work closely with the global business, project, and operational teams supporting multiple sites across the Napa and Paso Robles regions.

Key Responsibilities
* Operational IT Leadership: Oversee day-to-day IT operations across regional sites, ensuring consistent delivery of support services and infrastructure availability.
* Technical Guidance: Provide hands-on support and mentorship to field IT staff, ensuring adherence to best practices in troubleshooting, maintenance, and service delivery.
* Infrastructure Management: Support the maintenance and optimisation of local network infrastructure, servers, and end-user devices. Coordinate upgrades and replacements as needed.
* Disaster Recovery & Security: Develop and maintain site-specific disaster recovery plans. Ensure compliance with cybersecurity policies and procedures.
* Stakeholder Engagement: Collaborate with Director, IT Delivery and Business Engagement on business issues and opportunities, production issues, and global IT.
* Documentation: Maintain accurate records of systems, configurations, and procedures to support continuity and compliance.
* Project Support: Lead or support regional IT projects, including technology rollouts, upgrades, and relocations

About you
* Education: Bachelor's degree in information technology, Computer Science, or a related field.
* Certifications: Relevant industry certifications (e.g., AWS, Azure, Cisco). Certifications such as Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), or VMware certifications are advantageous
* Experience: At least 5 years of experience in IT support, delivery, and operational management, with a proven track record managing regional or multi-site IT environments and teams
* Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders and manage expectations.
* Leadership: Proven ability to lead technical teams and projects.
* Problem-Solving & Design: Strong analytical and problem-solving skills. Proficiency in recommending solutions that integrate seamlessly into existing systems to support local requirements.
* Technical Expertise:
+ Strong expertise in system administration, networking (TCP/IP, DNS, DHCP), virtualization (e.g., VMware), cloud platforms (e.g., AWS or Azure), and data centre operations.
+ Knowledge of cybersecurity measures to maintain secure IT environments
* Project Management: Strong project management skills, with experience in managing deployments of multi-site technology projects.
* Security: Knowledge of security best practices and experience in implementing security measures
* AI: Knowledge and understanding of latest trends and opportunities for AI

Why you'll love it here:
* Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.
* We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
* Enjoy the world's most desirable wines through our generous employee product allowance
* Competitive benefits package including: Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
* Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!

We offer a range of great benefits such as flexibility, rewards and discounts and health and well-being initiatives. To find out more, click here.

It takes all varietals!

At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

Apply Today!

We do move quickly at TWE and continually review applications, so if you don't want to miss out, please apply today!

Pay Transparency Disclosure: The base pay range offered for this position is $150,000 to $162,000 per year and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will make regular visits across multiple sites within the Napa Valley region, including monthly visits to Pa