Boldly Cultivating (youtube.com)

About us



Treasury Wine Estates (TWE) is one of the world's largest wine companies and we are proud of our Treasury America's portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands, click here.

About DAOU

Founded in 2007 by visionary entrepreneurs Georges and Daniel Daou, DAOU Mountain has emerged as one of the most iconic destinations in Paso Robles and a defining leader in American luxury wine. Nestled in the Adelaida District of the coastal Santa Lucia Mountains, the 212-acre estate sits atop a ridgeline of calcareous clay soils, an ideal terroir for Bordeaux varieties, especially Cabernet Sauvignon.

Hailed by legendary winemaker Andre Tchelistcheff as "a jewel of ecological elements," DAOU Mountain continues to Honor its legacy through world-class viticulture and craftsmanship. Renowned not only for its exceptional wines but also for its unparalleled hospitality experience. We reflect a deep commitment to excellence, innovation, and the belief that wine is ultimately about connection and joy.

About the role

The Hospitality Support is responsible for communicating the uniqueness of DAOU through a consistent and impactful brand message, while exhibiting excellence in customer service, in order to create a world-class experience for every guest.



Responsibilities


* Keep floors free and clear of broken glass, water, and other debris during service.
* Stock wine consistently during service and communicate with management supply levels
* Wash, dry, and buff all glasses, plates, flatware and any other utensil used during service.
* Transport supplies from storage as needed throughout service.
* Required to participate in the setup, support, and breakdown of events.
* Provide guests with world-class customer service at all times.
* Describe tasting room options with accuracy and enthusiasm.
* Deliver food to guests.
* Facilitate bottle and merchandise sales for guests
* Follow opening checklist, ensuring that all tasks are completed in a timely manner and the Tasting Room is fully cleaned, stocked, and ready for guests by opening time.
* Initiate closing tasks and follow closing checklist



About you


* Prior experience in hospitality, food & beverage, or customer service preferred
* Ability to multitask and remain composed in a fast-paced environment
* A team player
* Comfortable describing products and engaging with guests
* Experience with POS systems or willingness to learn
* Punctual, reliable, and professional appearance
* Detail-oriented with a strong sense of cleanliness and organization
* Commitment to providing a world-class guest experience
* Willingness to learn, take directions and assist as needed
* Flexible schedule, including weekends, holidays, and evenings as required
* Must be able to lift 50lbs. (a case of wine).

Why you'll love it here

* Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.
* We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
* Enjoy the world's most desirable wines through our generous employee product allowance
* Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
* Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!

We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here.



It takes all varietals!

At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.



Pay Transparency Disclosure: The base pay offered for this position is $16.50 to $17.00 per hour and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of our Paso Robles, CA location. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.

How to apply

We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.