POSITION SUMMARY:
The Transportation Manager is responsible for the safe, efficient, timely and accurate delivery of our product to our customers. This is accomplished through thorough planning and an on-going process of monitoring driver performance, equipment condition and performance, and business volume while effectively managing expenses in an ever-changing environment.
ESSENTIAL FUNCTIONS/DUTIES:
• Daily oversight of all driver operations, routes, completion, follow up. Liaisons with other distribution personnel to ensure daily, weekly, quarterly delivery goals are met.
• Dispatch all drivers in assigned area.
• Arranges for substitutes and stand-by drivers or may drive a truck to cover absences for the purpose of providing adequate coverage to meet the needs of the customers.
• Review driver logs and paperwork to ensure accuracy and strict adherence to policy and federal and state regulations. Appropriately address any issues identified.
• Handles accident Reports/Tickets.
• Conducts regular inspections of trucks for the purpose of ensuring safety, performance, and that staff performance are meeting established standards and expectations.
• Truck Maintenance.
• Fuel consumption/managing delivery territories/wear and tear on trucks.
• Responds to emergencies including after-hours situations for the purpose of addressing immediate delivery issues or safety concerns.
• Ensure compliance with all local, state and federal regulatory agencies, as well as compliance with all company rules and policies.
• Assure safety awareness and compliance practices are adhered to in the department.
• Maintains records and other mandated information which is required (e.g. route information, vehicle inspection records, time reports, personnel records, etc.) for the purpose of meeting regulatory requirements.
• Assesses incidents, complaints and/or accidents for the purpose of resolving or recommending resolution to the situation.
• Responds to operational emergencies involving accidents, spills/breakage, etc.
• Maintain positive relations with customer field personnel.
• Performs management duties (e.g. hiring, training, supervising, evaluating, etc.) for the purpose of maintaining adequate staffing, increasing productivity and ensuring customer expectations are met.
• Carries out supervisory responsibilities in accordance with the organization's policies and procedures.
• Supervises all employees assigned to specific locations; is responsible for the overall direction, coordination and evaluation of this location.
• Responsible for reviewing employee performance, rewarding and disciplinary actions of employees, addressing complaints and resolving problems.
• Identify, address, and document driver performance issues.
• Audit drivers logbooks, run tickets, trip reports, hourly pay sheets daily before submitting.
• Ensure all assigned drivers have been trained in Company Policies and Procedures.
• Ensure all drivers have Safety Training.
• Budget and financial accountability for areas of responsibility.
• Participate in all transportation cost analysis and other logistical projects
• Participate in the development and maintenance of Transportation and Logistics management standard operating procedures (SOP).
• Maintain transportation data for monthly budget analysis and quarterly metric/KPI output.
• Transportation and Freight costs analysis.
• Effective management of transportation budget and cost
• Integral position in delivering against cost savings targets
• Establish monthly supplier performance measurements and utilize results to manage suppliers
• Develop, manage and deliver against transportation budgets; continually delivers efficiency in transportation and logistics striving to reduce cost while delivering outstanding service.
• Provide leadership and direction during annual planning process
REPORTING TO THIS POSITION:
• Drivers, Exceptions Coordinator and Dispatch/Router
JOB REQUIREMENTS:
Essential Skills, Experience, and Education
Education:
• Bachelor's Degree preferred (Business Management, Supply Chain Management, Logistics, or Finance).
• Transportation certification and Licenses a plus.
Experience:
• Knowledge of region where product is distributed.
• Knowledge of federal, state and local regulations.
• Good report writing skills.
• Good time management skills.
• Knowledge of Webtime.
• Advance knowledge in Microsoft Office applications (Excel, Outlook, Word, Access, Power Point, etc. ).
• Team Player.
• Good communications and leadership skills.
• Good analytical skills.
• Expert knowledge & full understanding of key economic drivers in truck, and third-party suppliers this includes, fuel, base rates, service bundles, etc.
• Complete understanding of the interdependencies within the integrated supply chain.
• Organizational & leadership skill to lead multi-divisional activities, analyze large volumes of information, evaluate & resolve complex issues in rapidly changing environment.
• Proven track record in supplier relationship management
Skills/Abilities:
• Ability to read, analyze and understand general business and operational procedures and requirements
• Ability to write reports, professional internal correspondence, and SOP's (Standard Operating Procedures).
• Good communication skills and must be able to communicate fluently in English.
• Comfortable communicating both verbally and in writing with all levels of management and staff
• Ability to effectively present information and respond to questions from managers and employees
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Attention to detail a must
• Strong supervisory, administrative and customer service skills
• Demonstrated leadership qualities; lead by example and set a positive tone and work ethic with
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