We are looking for a charismatic, goal driven, enthusiastic member to add to our intimate winery team on a Part Time basis on Saturday and Sundays. Fontanella Family winery is a small, family owned, ultra premium winery located on Mt. Veeder in close proximity to downtown Napa. Our winery is primarily DTC with a robust wine club and well established loyal customer base. We host private wine tastings in our tasting room 7 days a week. We are looking to hire a new Part Time Wine Educator to help take our winery to the next level. Our ideal candidate loves people and building relationships, sales and goal oriented and has a keen eye for the nuance of what hospitality means in all respects from answering the phone to closing the sale! Job does require weekend work and occasional holidays.

Job Responsibilities:

- Host tasting groups in an intimate environment over the weekends.
- Job requires Saturday and Sunday availability and potentially one additional weekday.
- Develop strong relationships with private drivers and local concierges to promote visitation.
- Help support Hospitality Lead and Fontanella team with winery needs.
- Set up and break down tasting room and patio.
- Provide premium customer service to winery guests and wine club members and cater to customer needs.
-Help maintain tasting room appearance, cleanliness and general maintenance.
-Answer phones as needed including general customer service for all customers.
-Respond to incoming appointment requests via phone.
-Provide support for winery events as needed.
-Encourage wine sales and club sign ups.
-Must be able to work weekends and occasional holidays.


QUALIFICATIONS AND SKILLS:

-Winery tasting room experience and/or sales experience a plus but not required.
- A positive "yes" attitude about hospitality and work.
-Ability to work weekends (when most people come taste!)
-Excellent interpersonal skills whether in-person, by phone or through email correspondence.
-Experience with Commerce 7 a plus.
-Knowledgeable about wine and the Napa Valley appellation/story.
-Experienced at multi-tasting and pivoting when needed.
-Team-work oriented and willing to help in any way needed.
-Great attitude, self-driven and hospitality focused!
-Ability to lift and carry up to 50 pounds.
-Ability to work in a standing and/or walking position for long periods of time.
-Must be 21 years of age or older.
-Schedule includes weekends and occasional holidays.

Benefits:

- Hourly rate of $24-$26/hour based upon relevant experience
- In addition: wine sales commissions, wine club sign up commissions and gratuities
- Employee wine discount