About this Role:

The HR Business Partner position at Visit Napa Valley is a pivotal and hands-on role, directly supporting a small, dynamic team. As the HR Business Partner, you will be at the center of defining, building and maintaining a positive and productive workplace culture. You will manage employee relations, day-to-day HR operations, and act as the go-to person for all people-related matters. This role requires a strategic thinker who is also comfortable rolling up their sleeves and managing the more granular, hands-on aspects of HR.

What You’ll Be Doing

Employee Relations & Management
•  Provide daily support and guidance to employees on HR policies with an emphasis on productivity and positivity to ensure smooth team dynamics.
•  Manage complex employee relations issues with an emphasis on conflict resolution
•  Conduct thorough investigations when necessary and partner with leadership to resolve disputes.
•  Foster an environment of open communication and trust.
•  Assist in the development and implementation of HR policies and procedures that align with the organization's goals and values.
•  Partner closely with the CEO and Controller to ensure alignment between HR practices and business objectives, keeping a pulse on the team's morale and well-being.

Talent Acquisition & Onboarding
•  Oversee the recruitment process for new hires, from sourcing candidates to conducting interviews and onboarding.
•  Develop, implement and conduct effective onboarding programs that set new employees up for success from day one.
•  Work with managers to identify talent needs and create job descriptions that attract top talent.

Performance Management
•  Lead performance management processes, including annual reviews, goal setting, and ongoing feedback.
•  Provide coaching and development opportunities for employees to help them achieve their full potential.
•  Manage disciplinary actions and terminations, ensuring compliance with all legal requirements.

HR Operations
•  Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with applicable laws and regulations.
•  Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
•  Coordinate and manage employee training and development programs to enhance skills and performance.
•  Serve as the HR liaison for board meetings, preparing HR-related reports and documentation as needed.

Strategic HR Initiatives
•  Partner with the leadership team to drive strategic HR initiatives that support the organization's growth and stability.
•  Stay informed about industry trends and best practices to continuously improve HR processes and policies.
•  Support change management efforts to ensure smooth transitions and positive employee experience.

What We’re Looking For (Skills and Qualifications)
•  10 years of experience in an HR Business Partner or similar role, with a focus on employee relations and HR operations.
•  Demonstrated tenure in previous roles, with a history of long-term engagement at past organizations.
•  Strong problem-solving and conflict resolution skills, with the ability to handle sensitive situations with discretion and professionalism.
•  Experience in change management with a focus on communication and adoption.
•  Excellent communication and interpersonal skills, with the ability to build strong relationships with employees at all levels.
•  Excellent, accurate and professional written & verbal communication and presentation skills.
•  Experience working in the Napa Valley is strongly preferred.
•  High emotional intelligence and the ability to manage a diverse team with varying needs and personalities.
•  Proven track record of successfully managing HR processes in a fast-paced, dynamic environment.
•  Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
•  A hands-on approach to HR, with the willingness to get involved in the day-to-day operations.
•  Experience in a small team or startup environment is preferred.
•  Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

Attitude & Approach
•  Positive, can-do attitude with a level-headed, professional demeanor.
•  Ability to work independently while also being a collaborative team player.
•  Strong sense of discretion and confidentiality, particularly when dealing with sensitive information.
•  A genuine interest in supporting and nurturing the Visit Napa Valley team, ensuring a positive and inclusive workplace culture.

About Visit Napa Valley:
Visit Napa Valley is dedicated to promoting and enhancing the Napa Valley as a world-class destination for visitors. We are a small, close-knit team that values hard work, collaboration, creativity, and excellence in everything we do. Our CEO, Linsey Gallagher, leads with a vision that inspires and challenges us to continuously strive for greatness, even amidst adversity. Join us in making a difference and being part of a dynamic organization in the heart of wine country.