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Tasting Room Associate Position

Pulchella Winery / SCV Custom Crush Services.

Newhall, CA

Job Description:

Pulchella Winery is located approx. 30 miles north of Los Angeles in Santa Clarita. We are accepting applications for tasting room associates. Typical hours are Thursday- Sunday in the afternoon and evenings.

You will greet customers, provide exceptional customer service, be educated on our wines and share that knowledge with customers, be outgoing, and possess good communication skills. This position is responsible for ensuring guests' enjoyment and creating a fun and welcoming atmosphere.

Specific Responsibilities Include (but are not limited to):
•  Greet all visitors with enthusiasm
•  Lead guests through wine tasting experiences – educating them about the winery story, wines, growing regions, and brand.
Ensure a fun, memorable and educational customer experience.
•  Work towards developing relationships with guests to convert into Wine Club members.
•  Build long lasting relationships with CRU customers and wine club members.
•  Effectively suggest and sell wine, with the ability to “up-sell”
•  Execute direct sales to customers via phone as needed.
•  Support the team to meet and exceed DTC sales goals
•  Work professionally and well with our existing staff members

Tasting Room daily operations:
•  Opening and closing, stocking wine and retail products, and assisting with the proper display and pricing of retail items
•  Responsibly pour selected wines for visitors according to tasting room guidelines and procedures and in accordance with laws and regulations
•  Develop basic knowledge of the wines and winemaking practices to continually promote and educate guests on the winery and its offerings
•  Handle POS transactions on an integrated cash register and database system
•  Provide all guests with excellent customer service
•  Assist customers to their vehicles with large purchases (Must be able to lift 40 lbs)
•  Available to work special winery events on weekends and evenings
•  Clean tasting room, bathroom facilities, wash and polish glassware used in the tasting room
•  Always maintain a professional and polished appearance.

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Additional Information:

Job Posted:
Wednesday, July 10th
Type of Work:
Seasonal
Job Level:
Associate
Compensation:
$16.OO ‍−‌ $2O.OO

Contact Information:

Pulchella Winery / SCV Custom Crush Services.
Steve