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Hospitality Associate

Neely Wine

Portola Valley, CA

Job Description:

The Neely Wine Tasting Barn has been open for one year and is now seeking multiple part time Hospitality Associates for our evolving hospitality program. Neely is located in the town of Portola Valley, just seven minutes from 280, but we feel a world away. We are an estate winery that farms 16 acres, makes highly-regarded minimal intervention wines, and tells a story of place, time, and engagement. We are building an exceptional hospitality program with the goal and ambition of building a world-class hospitality experience. We currently have a 5.0 star rating on Yelp and a 4.9 star rating on Google. Please read our reviews to understand the experience we already provide and seek to build upon. Our new team members will be essential players towards continuing and growing a culture of connection, excellence, and success. Our ideal candidates would work two regular weekly eight or nine hour shifts, and have additional availability for occasional onsite and offsite events with advance notice.

Roles / Responsibilities
- Collaboratively envision and execute an excellent, unique guest experience at the tasting room, vineyards, winery, and estate.
- Host guests at Tasting Barn: pour wine, tell story, connect, sell, clean.
- Represent Neely professionally and enthusiastically. Build relationships and community.
- Execute Onsite and Offsite Events
- Graciously and skillfully sell wine, membership, events, etc.
- Perform opening and closing Standard Operating Procedures
- Other duties as assigned.

Knowledge / Skills / Experience
- Experience in hospitality, preferably wine-focused
- A demonstrated record of sales acumen.
- Knowledge of wine and viticulture
- Ability to use technology for POS and Club Management
- Strong communication and interpersonal skills

Basic Qualifications
- 21 years or older
- Ability to be on your feet for long periods of time
- Ability to lift and carry 40 pounds
- Exceptional customer service and professionalism
- Passion for wine

Compensation
- $25-$30/hr base pay, DOE
- Wine Club sign up bonuses
- Tips
- Employee wine allocation and wine discount

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Additional Information:

Job Posted:
Friday, May 24th
Type of Work:
Part Time
Job Level:
Associate
Compensation:
$‌25.OO ‍−‌ $3O.OO + tips + bonuses

Contact Information:

Neely Wine
Lucy Neely