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Wine Conceirge

Folded Hills

Goleta, CA

Job Description:

Winery Concierge

Making friends through wine, food & shared experiences from our land.

Folded Hills Winery was established in 2014 when The Busch Family planted 15 acres of Rhône varietals on their 600-acre historic ranch in Santa Ynez Valley, California. As a small production winery, we practice organic, biodynamic, and sustainable farming and winemaking. We are looking to hire for our Santa Ynez location.

Folded Hills is hiring a concierge to help take us to the next level of hospitality. We are looking for someone who delights in elevated hospitality, is proactive, and can multitask in customer-facing activities.

Responsibilities:
-Greet guests and visitors at our Homestead Tasting Room warmly, check-in reservations, and make all guests feel welcome and attended
-Organize seating arrangements that make sense for the flow of business day-to-day
-Ensure that guest spaces are tidy
-Act as a liaison between guests and tasting room staff or managers, ensuring a smooth and active hand-off from greeting to tasting experience
-Anticipate guests’ needs in order to accommodate them and provide an exceptional guest experience

Qualifications:
-Experience in customer service is desired but not required
-Positive phone demeanor and superior written and verbal communication skills are essential
-Must have a service-oriented mindset and be capable of making every guest feel valued
-Exemplify strong organizational skills and attention to detail
-Possess a positive attitude and be willing to work as part of a team
-Available to work both Saturdays and Sundays and some Fridays

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:
-Employee discount
-Paid time off

Schedule:
-8 hour shift
-Weekends only

Work Location: In person

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Additional Information:

Job Posted:
Monday, May 20th
Type of Work:
Part Time
Job Level:
Entry Level
Compensation:
$17.OO ‍−‌ $1‌8‍.OO