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Estate Host - Full Time

Diamond Creek Vineyards

Calistoga, CA

Job Description:

For over a half-century Diamond Creek has produced Single-Vineyard Cabernet Sauvignons from its stunning estate on Napa Valley’s Diamond Mountain. True to the mission of its founders, the winery has never veered from its path of creating wines that express the unique terroirs that coexist on this geologically diverse yet relatively small piece of earth.

Diamond Creek Vineyards seeks the perfect candidate to join our team. The applicant for this position must have a love for hospitality, a contagious enthusiasm for fine wine, and enjoy providing high-quality estate tasting and tour experiences. Our appointment-only winery offers guests a private in-depth and one-on-one experience. The position requires a calm, but energetic personality with innate hospitality skills.

Position Summary:
•  Warmly welcome and greet guests upon their arrival at the estate.
•  Conduct private tastings and estate vineyard tours in a small, intimate, and luxurious setting.
•  Skillfully lead guest experiences, sharing comprehensive knowledge on wine, viticulture, regional expertise, and the compelling story of our winery.
•  Anticipate guests’ needs and consistently exceed their expectations.
•  Effectively convey our brand identity through engaging and developing guest relationships.
•  Coordinate and manage guest experiences in a professional and timely manner.
•  Maintain adherence to opening and closing procedures.
•  Ensure accurate updating of CRM with private client details.
•  Facilitate inventory reconciliation and restocking, with potential office support responsibilities.

Job Requirements:

•  Previous experience in winery hospitality preferred.
•  A strong and eloquent knowledge of wine, with the ability to effectively convey it to guests.
•  Impeccable attention to detail and polished customer service skills.
•  A team player with a professional demeanor, positive disposition, and a willingness to assist wherever necessary.
•  Outstanding communication skills, including phone, in-person, and written communication.
•  Comfortable speaking confidently and clearly in front of groups.
•  The ability to stand and communicate with customers during tastings, as well as safely operate an All-Terrain Vehicle (ATV) for estate vineyard tours.
•  Must be at least 21 years of age and possess a valid CA driver’s license.
•  Physically capable of lifting 50 pounds.
•  Must reside within a 45-minute commute of Calistoga.

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Additional Information:

Job Posted:
Monday, May 13th
Type of Work:
Full Time
Job Level:
$‌25.OO + commission

Contact Information:

Diamond Creek Vineyards
Allie Regan