Job Position: Tasting Room Associate

About Nicora Winery:
Nicora Winery is a boutique winery dedicated to crafting exceptional, small-lot wines that reflect the unique terroir of our vineyards. We take pride in our commitment to quality and a personalized wine experience for our guests. We are seeking a Part-Time Tasting Room Associate to join us in creating memorable moments for wine enthusiasts.

Position Overview:
Nicora Winery is looking for an enthusiastic and customer-focused Part-Time Tasting Room Associate to join our team. This role involves hosting tastings, educating guests about our wines, encouraging wine club sign-ups, maintaining the cleanliness of the tasting room, and actively promoting the Nicora Winery brand.

As a Tasting Room Associate at Nicora, your responsibilities will include:

Daily Tasting Room Duties
- Perform and/or ensure opening and closing procedure tasks are complete.
- General maintenance and upkeep in Tasting Room and common areas.
-Ensure Tasting Room marketing materials are up to date and there are sufficient quantities for upcoming days.
- Conducting Tastings and building relationships.
- Processing Phone and Tasting Room orders.

Miscellaneous Duties
- Adapt to a rapidly changing environment
- Networks with local businesses, organizations, and wineries to drive referrals and sales.
- Represents winery at club, winery and trade functions as needed.
- Acting as a company ambassador at all times.
- Planning and assisting with events, both at the winery and off-premise.
- Assisting in other duties as assigned by the Tasting Room Manager.

Expectations
-Conduct in depth tastings, sitting with guests for the entirety of their visit.
-Continue to explore and learn about our wines and stories, with the goal of providing the best, most in depth tasting experiences for our guests.
-Demonstrate reliability by arriving to work on time for scheduled shifts, dressed appropriately, and in good spirits.
-Be coachable and open to feedback to ensure you are serving our brand as ownership desires.
-Remain productive throughout the day and be self-motivated to complete tasting room tasks such as cleaning, restocking, and preparing for tastings.

Requirements
-Weekend work is required.
-Previous experience in a customer-facing role, preferably in the hospitality or wine industry.
-Ability to work weekends and holidays as needed.
-Attention to detail and a commitment to delivering exceptional customer service.
-Must be 21 years of age or older.
-Must be able to lift 50 lbs and stand for long periods of time.