MacRostie Winery & Vineyards: Wine Ambassador (Part-Time)

We are seeking exceptional, experienced talent with deep roots in sales, hospitality and the wine industry and an innate passion for wine. If you want to be an integral part of our opening hospitality team and build something uncommon together, then we want to hear from you. Over the past three decades, MacRostie Winery and Vineyards has established itself as one of the Sonoma Coast’s defining wineries, and a leader in a bright, balanced and age-worthy style of Chardonnay and Pinot Noir. Where MacRostie has led—both stylistically and geographically—others have followed. Perched above a stunning vineyard on Westside Road in the heart of the Russian River Valley, our new home has become a prime new destination on this storied wine road. A combination of world-class hospitality and remarkable wines is our hallmark.

- Our Benefits: As a people first business, MacRostie benefits package is on the leading edge and includes 401K matching, medical/dental/vision plans, PTO, community/employee engagement, paid holidays, wine incentive and more!

Job Responsibilities
- Host seated wine tasting experiences and winery tours, including pre-setting tables with glassware/wine lists, manage the table, re-set table for new guests
- Deliver exceptional customer service to drive sales, repeat visits and wine club sign-ups
- Become totally fluent on our point of sale systems
- Learn, maintain and add knowledge of our winery history and current release wines on an ongoing basis
- Provide follow-up emails and handwritten notes to customers
- Work at any winery special and private events as needed
- Make safety a priority and champion a safety culture with the team
- Contribute to and deliver on team culture and engagement plans

Minimum Requirements:
- Must have best in class customer relationship management experience
- Demonstrate a team-first culture, with priority on teamwork to deliver the best customer experience
- Strong communication verbal/presentation and written skills
- Strong multi-tasking skills
- Self-starter and ability to work autonomously
- Knowledge of and passion for wine and the wine industry
- Previous point of sale system experience preferred
- Previous experience in one or more of these areas: sales, hospitality, winery tasting room
- Previous tasting room or restaurant service experience preferred
- Weekends work required (must have schedule flexibility Mon.-Sun.)
- Support all winery events
- Able to lift minimum 40 lbs and standing/walking for extended periods of time with or without reasonable accommodation.
- Must be able to provide proof of U.S. work authorization without future sponsorship

To be considered for this opportunity please complete resume . NOTE: MacRostie is a Distinguished Vineyards and Wine partner and if applying for this position, you may be reached out to by a DVWP representative. All applications are kept confidential, and we are an equal opportunity employer encouraging all to apply