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Hospitality Assist/<wbr>Busser - Gratuity incl. - PT

Job Description:

MacRostie Winery located in Healdsburg, CA is inviting applicants for a Part-Time Hospitality Assistant (Busser) to join our elite team of wine professionals in the Tasting Room. This dynamic position is a unique hands-on opportunity to be a part of a dynamic team that implements exceptional customer service sales standards in the heart of Sonoma wine country. Our culture is focused on sustainability, inclusion, and growth. This position is based in Healdsburg, CA and is Part-Time non-exempt, working 16-29 hours/week on a full flex schedule Mon-Sun. (must be able to work weekends) 9am - 6pm and qualifies for gratuity.

As the first and last person our guests see, the Tasting Room Hospitality Assistants are an integral part of our team, helping enable world-class customer service to all guests. As an on the floor leader, you will work closely with DTC Leadership and Guest and Member Services. MacRostie offers an unparalleled work environment with opportunities for professional and personal growth that include:

- Our Culture - We live by our leadership principles of doing the right thing, for the long term, being first with consumers to win customers, thinking beyond, innovate, and adapt, deciding fast and making it happen, and welcoming differences and standing for fairness.

- Our Community – We at MacRostie believe in the power of community, the sanctity of the soil, the inspiration of collaboration and the notion that all voices deserve to be heard. We stay committed to doing the right thing in service to our land, our people and our customers.

Minimum Requirements:

- Restaurant, winery or other hospitality experience preferred
- Ability to Multitask Ability to lift minimum 40 lbs. and stand for extended periods of time
- Ability to wash glasses, set and clear tables, and stock wines
- This position requires proactive teamwork, standing for long periods of time, working weekends and/or holidays, and reliable transportation to and from Healdsburg, CA.
- Must be able to provide U.S. Work Authorization without current or future sponsorship.

Key Responsibilities include but are not limited to:

- Clear, reset, and maintain tabletops as required throughout the day
- Keep floor, furniture, menus, and place settings clean.
- Assist in retrieving wine orders, club shipments, bottles for restocking, and materials form the warehouse needed for service
- Respond appropriately to guest requests, communicate guest requests to servers/manager immediately
- Assist with pre/post shift setup/cleanup
- Makes sure water stations, polishing stations, service stations, and bussing stations are set for service
- Participates in staff training
- Maintain the cleanliness of all back and front of house areas
- Maintain health and safety regulations
- Perform other duties as assigned by manager

By joining MacRostie, you will be joining a team of diverse individuals, all passionate about wine, our guests, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be, and have a great time doing it! To be considered for this opportunity please complete application to include resume. NOTE: MacRostie is a Distinguished Vineyards and Wine partner and if applying for this position, you may be reached out to by a DVWP representative. All applications are kept confidential, and we are an equal opportunity employer encouraging all to apply. To learn more about MacRostie, please visit the website: Please visit our website to learn more about our culture: Distinguished Vineyards. Please visit our website to learn more about our culture:

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Additional Information:

Job Posted:
Friday, May 3rd
Type of Work:
Part Time
Job Level:
Entry Level
$17.65 ‍−‌ $1‌8‍.OO