- Homepage for the Wine Industry
Created and Managed by Wine Business

winejobs > job details

Assistant Hospitality Manager

Job Description:

We have an exciting opportunity for an Assistant Hospitality Manager to join the Markham Vineyards tasting room team! Reporting to the Hospitality and Events Manager, this key member of the tasting room team is responsible for directly supporting the Hospitality Manager (HM) with tasting room (TR) management. This role serves as lead tasting room manager on duty 3-5 days/week, and takes a leadership role with direct management and training of team members on the tasting room floor, quarterly guest-experience programming, and in back of the house programs including Inventory and systems management, as well as serves as Guest Services liaison. This role is based in St. Helena, CA and is a Full-time, exempt position, working Thursday - Monday (Tuesdays and Wednesdays off) and the incumbent qualifies for our outstanding health care benefits, PTO, 401k plan, wine allowance and more!

Minimum Qualifications:

- 2+ years experience hospitality management, preferably in a high-volume hospitality environment
- 2 + years experience operational management
- 2+ years experience inventory systems management
- Tasting room, wine club or restaurant experience preferred
- High school graduate
- College degree preferred
- Knowledge of and deep passion for wine and the wine industry/Wine Credential preferred but not mandatory
- Table-side service expert & hourly staff training including the ability to coach and motivate teams
- Understanding of world class service and hospitality standards
- Familiar with general back-office systems and operations management that includes MS Office Suite and POS
- Self-starter and ability to work autonomously
- Must be able to provide U.S. Work Authorization without current or future sponsorship.

Key Responsibilities include but are not limited to:

- Assist in all aspects of TR management; lead MOD 3-5 days/week
- Mastery of POS, reservation, CRM systems and TR SOP’s
- Key TR liaison with the Guest Services team, ensuring TR team is aware of all current order and club management protocols are understood and followed
- Assist HM with payroll processing and reporting as needed
- Active Participation in all Weekly, Monthly Meetings
- Role model exemplary hospitality and customer service
- Manage relationships with all systems and back of the office vendors as pertaining to day-to-day TR activities
- Participate in external/internal events
- Help manage all wine club member onsite events and general public onsite events
- Champion safety with all team members

As one of Napa Valley’s longest-continually-run wineries, Markham’s exceptional wines is a nuanced expression of the region’s character, born of the soil and nurtured with respect for yesterday ‘s successes and a passion for tomorrow’s discoveries. Our core purpose is to enrich our world by championing sociability and helping people to live well. Ever evolving, while remaining true to our roots, we offer an unparalleled work environment with opportunities for professional and personal growth that include:

- Our Culture - We live by our leadership principles of doing the right thing, for the long term, being first with consumers to win customers, thinking beyond, innovate, and adapt, deciding fast and making it happen, and welcoming differences and standing for fairness.
- Our Benefits - DVWP has an amazing benefits package that includes 401K with matching, medical/dental/vision plan, PTO, community/employee engagement including wellness program and more!
- Our Community - We at DVWP believe in giving back and being accountable when it comes to social responsibility. That is why we have committed to our employees and their families and partner with community organizations to continue to uphold these values.
By joining Markham Vineyards, you will be joining a team of diverse individuals, all passionate about wines, our employees, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be and have a great time doing it. When applying for this opportunity, please complete an application and provide a complete resume. Distinguished Vineyards and it’s wine partnerships (MacRostie Winery, Markham Vineyards, and Argyle Winery) are an equal opportunity employer and encourages all to apply. All applications are kept confidential. To learn more about Markham Vineyards, please visit the website: To learn more about our culture, please visit the Distinguished Vineyards website: Distinguished Vineyards

Create a Job Alert

Receive an email alert when similar new jobs are posted. It's free, fast and easy.

Create Alert

Additional Information:

Job Posted:
Wednesday, April 3rd
Type of Work:
Full Time
Job Level:
$65,56O.OO ‍−‌ $‌8‍O,‌8‍7O.OO plus eligible annual bonus